Level 2 Service Engineer at Smiths Group in Dublin, Leinster, Ireland

companyDescription Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. jobDescription We are looking for a skilled and motivated Shift Engineer to support the maintenance, troubleshooting, and optimisation of advanced electromechanical and non-intrusive detection systems at Dublin Airport (with occasional support to Cork Airport) This is a hands on role within a fast-paced operational environment, where you will play a key part in ensuring system reliability, performance, and customer satisfaction. 12 hour shifts, structured as follows: two consecutive days of work, followed by two consecutive nights of work, followed by four consecutive days off. 2 days 2 nights 4 off. Days is 0700-1900, Nights is 1900-0700. Key Responsibilities Respond promptly to service, repair, and maintenance requests to maximise system uptime Perform installation, troubleshooting, repair, and preventative maintenance on site Deliver customer training and provide technical support where required Maintain accurate service logs, reports, and documentation Review service activity to identify recurring issues and drive improvements Manage spare parts lifecycle (ordering, usage, returns) efficiently Ensure all tools and test equipment are maintained and calibrated Analyse equipment performance and recommend enhancements Collaborate with senior engineers, product specialists, and wider teams Support service sales activities and revenue-generating initiatives Participate in site surveys, pilot programs, and special projects Ensure compliance with health, safety, and environmental regulations Maintain flexibility for travel, overtime, and shift rotation qualifications ONC / HNC / Associate Degree in Engineering (or equivalent experience) Strong experience in electrical, electronic, or electromechanical systems troubleshooting and repair Experience working in a field service or on-site engineering role Good IT skills including MS Office (Word, Excel, PowerPoint) Experience using diagnostic tools, handheld tools, and test equipment Strong communication skills with the ability to explain technical information clearly Desirable Experience with mechanical and air conditioning systems Knowledge of SAP or similar service/reporting systems Experience in airport environments or detection/screening technology additionalInformation We offer… Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)