Scrum Master (Permanent contract and Freelance) at Smile · Woluwe-Sa…

Passionate about tech, digital, and innovation? Join the 1,800 employees at Smile, the European leader in open-source integration, spread across 20 agencies in 9 countries. Collaborative spirit and knowledge sharing are at the heart of our DNA. Our experts push the boundaries of open source every day to build a smarter, more efficient, and more responsible digital world. Here, we don't just follow trends, we create them! 🌟 Join Smile in Brussels and take part in projects that truly matter! 🏆

As a Scrum Master...

You are the guardian of Agile methodologies and the dedicated facilitator of our development teams! Based in our vibrant Brussels agency, your mission is to maximize team efficiency and ensure the smooth delivery of innovative open-source projects. On a daily basis, you will:

• Coach and support the development team and the Product Owner in fully understanding and applying Scrum and Agile principles.
• Facilitate all Agile ceremonies (Sprint Planning, Daily Stand-up, Sprint Review, Sprint Retrospective) with dynamism and efficiency.
• Identify and actively remove impediments (blockers) that hinder the team's progress and productivity.
• Promote a culture of continuous improvement by encouraging best practices, team autonomy, and cross-functional collaboration.
• Track team performance using relevant Agile metrics (velocity, burndown charts) and ensure total transparency with all stakeholders.
• Foster a positive, caring, and communicative environment to maximize team cohesion, motivation, and well-being.

Your profile

With a higher education degree in IT or a related field, you have at least 3 years of proven experience as a Scrum Master empowering technical teams, ideally within web or software development environments.

• You hold a recognized Scrum Master Certification (such as PSM I/II or CSM) and possess a deep understanding of Agile frameworks (knowledge of Kanban or SAFe is a plus).
• You are perfectly at ease with agile project management and collaboration tools like Jira and Confluence.
• Endowed with excellent communication and conflict-resolution skills, you know how to unite a team and adapt your discourse to various technical and business stakeholders.
• Your natural leadership, empathy, and problem-solving mindset make you a true servant-leader for your team.
• Fluency in English and French (or Dutch) is a major asset to collaborate effectively within our international and Brussels context.

Ready to take on a new challenge in the heart of Europe? Come and express your talent in a caring environment at Smile Brussels where your ideas will make a real impact!

Why Smile! 😊

Our proximity management by peers fosters dialogue and the implementation of a tailored career path.

Because the digital sector is in constant motion, Smile is committed to making you an expert in your field, thanks to a comprehensive training offer: access to an e-learning platform, financing of certifications, knowledge-sharing tools...

Your year will be animated by group and agency events: annual convention, participation in trade fairs, summer party, formal & informal afterworks.

The next steps 🚀

• First contact: A phone call to discuss your aspirations and what we can offer you.
• Meeting: An opportunity to get to know each other and explore your professional background.
• Business interview: A discussion with one of our experts to assess your skills and define your goals.

Welcome to the team! And if it's a match between us, we will be delighted to welcome you for an exciting adventure. So, ready to join the team? 😉