Hotel Room Attendant at SMI Hotel Group in Richmond, VA

Team & Culture Focused

“Join a team that takes pride in every detail.”

“We don’t just clean rooms—we create comfort.”

“Work with a team that guests remember.”

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Benefits

• Health, dental and vision insurance (full-time employees)
• Paid Time Off (full-time and part-time employees)
• 401K plan with company match (full-time and part-time employees)
• Hotel discounts (full-time and part-time employees)
• Paid holidays (full-time employees)

Responsibilities

• Load housekeeping carts with all necessary supplies
• Team support provided—on select days, a houseman will help strip most assigned rooms to improve efficiency
• Obtain executive housekeeper’s signature on his/her work assignment sheet
• Vacuum, sweep, dust, and clean rooms to hotel standards
• Inspect room for safety hazards & for the operating conditions of equipment • Check for damaged linens
• Report lost and found articles and maintenance problems to a supervisor
• Prepare rooms for guest arrivals and respond to special guest requests
• Record room status on work assignment sheets
• Other duties as assigned

Qualifications

• Previous housekeeping experience is preferred, but not required.
• Attention to detail
• Previous customer service experience preferred, but no required
• Ability and flexibility to work weekends and holidays

SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.