FT-Sales Supervisor- Sandro/Maje… at SMCP –… · Garden…

Summary: SMCP is a fashion house known for its Parisian elegance, operating under brands like Sandro and Maje. The Sales Supervisor role focuses on enhancing client experiences, mentoring the sales team, and driving sales performance while maintaining operational excellence. Responsibilities: - Lead by example, setting the standard for clienteling and customer service - Coach and mentor associates to enhance selling skills, service techniques, and product knowledge - Foster a high-performing, motivated team culture - Build strong client relationships through personalized service and follow-ups - Provide expert styling guidance to create an exceptional shopping experience - Achieve personal sales targets while driving overall team performance - Maintain selling floor standards to ensure a visually appealing and organized store - Oversee product replenishment, keeping inventory aligned with demand - Handle customer concerns professionally, turning challenges into positive experiences - Support back-of-house processes, including cash handling and KPI tracking - Assist with opening/closing procedures to ensure smooth daily operations - Drive sales and KPI success by fostering a results-driven environment Required Qualifications: - 1–2 years of sales or service experience, preferably with some supervisory background - Passionate about fashion, with a keen eye for Parisian chic and luxury retail - A natural leader—confident, inspiring, and eager to mentor others - A strong communicator—friendly, outgoing, and persuasive - Adaptable and flexible with scheduling to meet business needs - Ambitious and driven, with a desire to grow into an Assistant Store Manager role - Flexible availability, including evenings, weekends, and holidays, is required Preferred Qualifications: - Social media savvy (a plus, but not required) Required Skills: Sales, Customer Service, Product Knowledge, Clienteling, Inventory Management, Cash Handling, KPI Tracking, Store Operations, Visual Merchandising, Coaching Benefits: 50% shopping discount, Seasonal wardrobe offering, Comprehensive health, dental, life insurance, and disability coverage, Employer-matched 401(k), Paid time off (vacation, sick time, holidays), Paid parental leave, Pet benefits, Employee Assistance Program (EAP), MAVEN Family Planning