FT Operations Associate - Sandro Prince St… at SMCP –… · New York

Summary: SMCP is a fashion house known for its Parisian elegance through brands like Sandro and Maje. As an Operations Associate, you will manage back-of-house operations, ensuring smooth processes that enhance customer experience, including inventory management and visual merchandising. Responsibilities: - Manage the check-in and processing of incoming merchandise, ensuring accuracy and readiness for the sales floor - Coordinate store-to-store transfers, ensuring timely and precise movement of merchandise - Oversee markdown management by updating pricing and ensuring changes are reflected on the floor - Process RTVs (Return to Vendor) efficiently, maintaining clear records and compliance with vendor guidelines - Assist with floor sets and moves, ensuring merchandise placement aligns with brand guidelines - Replenish merchandise regularly to maintain product availability and a fresh, appealing display - Maintain visual standards by adjusting displays and signage to reflect the brand’s aesthetic - Support shortage prevention strategies to minimize loss and protect store assets - Assist with inventory control, including cycle counts and physical inventory preparation - Ensure all safety protocols are followed to maintain a secure environment - Keep the stockroom organized and efficient to support smooth store operations - Implement best practices to optimize stockroom space and improve restocking processes - Assist with POS operations, ensuring accurate and efficient customer transactions - Greet and assist customers on the sales floor, enhancing their shopping experience Required Qualifications: - 1+ years of prior sales support experience, including POS, merchandising paperwork, cycle counts, and inventory management - Strong organizational skills and ability to work within established timelines - High attention to detail and ability to manage multiple priorities - Excellent problem-solving skills and a solutions-oriented mindset - Brand-appropriate personal presentation - Strong communication skills with team members and leadership - Flexibility with scheduling to meet business needs - Flexible availability, including evenings, weekends, and holidays, is required Preferred Qualifications: - Bilingual capabilities are a plus in key markets Required Skills: POS operations, Merchandising paperwork, Inventory management, Cycle counts, Visual merchandising, Stockroom organization, Asset protection, Markdown management, Return to Vendor (RTV) processing Benefits: 50% shopping discount, Seasonal wardrobe offering, Voluntary health plan, 401(k), Paid time off, Holiday pay, Paid parental leave, Pet benefits, Employee Assistance Program (EAP), MAVEN Family Planning