Installations Coordinator - New Build… at Smart Energy · Byron Bay

Smart Energy is one of Australia’s fastest-growing clean-tech and home-electrification companies — helping Aussie households transition to smarter, cleaner, more sustainable energy solutions 🌏⚡

As we continue to scale nationally, we’re searching for a driven Installations Coordinator to optimise our Builder Channel installation operations, ensuring strong relationships, seamless scheduling, and high-quality delivery at scale.

This is a high-impact, hands-on role where your ability to coordinate people, manage priorities, and solve problems in real time directly influences installation performance, builder satisfaction, and overall business outcomes.

Why You’ll Love This Role 💡

• Own and optimise installation delivery across the Builder Channel

• Work cross-functionally with Technical, Logistics, Sales, and Install teams

• Play a key role in scaling a fast-growing national business

• Make a real impact supporting Australia’s transition to clean energy

The Opportunity⚡

The Installations Coordinator - New Build Channel will be responsible for scheduling all "Call Ups" and Installations from our Builder Channel every week. is role focuses on the day-to-day coordination of installation activity, ensuring installers are effectively scheduled, workloads are balanced, and priorities are managed to support smooth, on-time delivery.

You will be accountable for organising daily installer activity and liaising closely with builders to ensure call-up dates are met and installations are completed accurately and on time. The role works collaboratively with the Technical, Logistics, and Sales teams to drive smooth end-to-end delivery and resolve issues proactively.

Please note: This role requires you to be on site Mon-Fri in our vibrant Byron Bay HQ located in the industrial estate - please only apply if you reside in the Northern Rivers.

What You’ll Be Doing 📊

• Confirming future availability of install teams
• Scheduling appointments for the week/day
• Recruiting electricians nationally with a focus on VIC & NSW
• Liaising via phone and email with installers, builder and site supervisors
• Regular confirmations & rearrangement negotiations
• Resolving issues as they arise before arriving onsite and onsite
• Reaching resolutions by defusing and reassuring sometimes frustrated installers and supervisors

About you ⭐

• Minimum 2+ years relevant experience (scheduling, project management, BDM)
• Charm and persuasion - you will need to be able to get your way
• The ability to multitask
• Effective problem solving
• Excellent organisation skills and the ability to prioritise
• Tech Savvy and commercially astute

Bonus Points

• Experience dealing with contractors or trades (Highly regarded)
• Experience negotiating trading terms or contracts
• Salesforce experience
• Experience using Google Sheets or Excel

Why Join Smart Energy?

Smart Energy is not just another workplace. We’re a dynamic, fun and high performing team that values innovative thinking and strategic action. If you’re looking to make a substantial impact in a company that values your expertise, APPLY NOW and align your career with a business that’s as ambitious as you are.

⚡A young, driven, and truly collaborative environment where everyone grows together.

⚡Incredible Annual Christmas Party held in either Byron or Sydney

⚡Progression Pathways and ongoing support and training.

⚡Fantastic team culture (Friday drinks and pub lunches included)

We are a thriving start-up that has experienced remarkable growth of 115% last year. At our workplace, we actively welcome new ideas and foster open discussion. Our culture values and encourages creativity and innovation, making it an exciting time to become part of the team. Join us now and explore the potential for personal and professional development within our dynamic company.

Join an award-winning, well resourced start up, truly disrupting the Australian energy sector. With our growth trajectory, career opportunities beyond this role are inevitable.

Make the Smart move and APPLY TODAY

Please note prior to applying:

This role requires Permanent Residency with full working rights.#SmartEnergyGroupOps