Field Technician - Normal, IL at Slip Robotics in Normal, IL

Slip Robotics is a cutting-edge robotics company specializing in the development of large autonomous mobile robots for loading and unloading semi-trailers. We are continuously expanding our team to create innovative robotic solutions that address various logistical challenges.

We are seeking a highly motivated Field Robotics Technician in the Normal, IL area to join our team and contribute to the deployment, service, and monitoring for our robotic solutions. As a Field Robotics Technician,  you will play a critical role in shaping the future of our products, working closely with customers and internal engineering teams to ensure the successful operation of our robotic system.

Responsibilities:

As a Field Robotics Technician, you will :

• Provide support to customers during product deployment and post-sales phases
• Assist sales teams in providing on-site demos to potential customers
• Monitor and observe the operation of customer robot fleets to ensure optimal performance
• Proactively identify and troubleshoot issues, providing timely solutions to minimize downtime to the customer
• Document operational data and generate reports to track performance 
• Provide feedback to internal teams on customer needs, product performance, and potential areas for improvement

Other Information:

Slip Robotics headquarters are located in Atlanta, GA just northeast of the perimeter. This role is to be on-site near Normal, Illinois.  This position will require ~20% regional travel.