Campus Store Assistant Manager at Slingshot in North Charleston, SC

General Job Description

The function of the Assistant Manager is to serve customers in every aspect, maintain store stock and appearance, and complete sales using a point-of-sales system to sustain cash and inventory levels. A Team Lead demonstrates outstanding customer service and takes pride in the role they play on our team and on campus. A mail Specialist is given additional responsibility to process and deliver mail and packages to campus. We’re seeking a candidate who excels in a fast-paced setting, handling high volumes of packages and consistently meeting daily targets. Someone who likes variety, building relationships, and being outside in all seasons. A successful mail Specialist is someone who understands processes, wants to follow the process, and is innovative to make the process even better.

Role Function

• Engages and supports students, parents, staff, and faculty to promote sales, solve problems, and build rapport
• Receiving, sorting and tracking parcels and mail in the Slingshot mail platform
• Delivering mail and packages (when applicable) all over campus with or without the use of a vehicle
• Serving store customers in all capacities, including point-of-sale operations with handling cash and credit card payments, telephone calls (including voicemails and returning calls), and online sale fulfillment and shipping
• Assist with in-store receiving, locating textbooks, general merchandise, and print production (when applicable)
• Shipping of textbooks and general merchandise
• Fulfilling textbook orders
• General clerical responsibilities such as filing paperwork, typing simple Word and Google documents as well as Excel and Google spreadsheets, emails to students when needed
• Be able to lift 50 pounds and carry heavy loads up and down stairways
• Ability to carry, shelve, bend and stretch in the performance of campus store operations as well as stand for long periods of time
• Supports the store manager with store operations and stands in during the store manager’s absence
• Performs other duties as assigned

Company Profile

Slingshot is a course material subscription service with the mission to provide all books for all students at an affordable price by the first day of class. The store teams are the link between Slingshot and the campus. While we are a “third party” entity, our goal is to engage the campus from within and we strive to integrate the Slingshot culture within our campus partners. Each team member has a defined role, but collaboration is an integral part of who we are. We often partner with other team members or campus representative to create unique solutions. We are looking for team members who desire to engage the campus community while furthering the culture and values of both Slingshot and the institution. Our team positions often require flexibility and adaptability in scheduling and function to serve the campus well. Team members often step in to fill whatever role is needed as we see something that needs to be accomplished. As we continue to grow and develop, we are constantly making small adjustments to provide the best service possible and desire team members who can adjust with us. Finally, we are seeking team members who place a high value on teamwork, innovation, and character development. Each team member should have a strong desire to serve our campus community in developing the next generation of leaders.

Disclaimer: The preceding job description has been designed to indicate the general duties and responsibilities of a Team Member. It may not contain a comprehensive list of all duties, responsibilities, and qualifications required for this position.