Customer Service Agent - SGU

Summary: SkyWest Airlines is a leading regional airline company committed to providing outstanding career opportunities. They are seeking a Customer Service Agent to deliver excellent front-line service to passengers, including greeting customers, issuing tickets, and assisting with special needs and complaints. Responsibilities: - Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers who arrive without their luggage, and re-book passengers, all in a prompt and friendly manner - Assist special-needs passengers and resolve customer complaints - Communicate clearly with ground personnel and flight crews - Calmly handle situations such as canceled and delayed flights - Other duties as assigned Required Qualifications: - 18 years of age or older - Possess a valid, unrestricted state-issued driver's license - Have a High School Diploma or GED - Pass a pre-placement background check and drug screen - Legally authorized to work in the United States for any employer without sponsorship - Lift 50 lbs. with or without reasonable accommodation - This position requires a flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays - This is a full-time position, starting at $14.50 per hour Benefits: Worldwide flight benefits for you and your family, 401(k) match, Profit sharing, Working in a great team atmosphere, The potential to advance within the company, Shift-trade flexibility