Sales Associate at Skin Laundry in Torrance, CA

Summary: Skin Laundry is a company dedicated to transforming the skincare and beauty industry, and they are seeking a Sales Associate to join their team. The role involves leading by example in achieving sales goals, delivering exceptional client service, and supporting operational tasks within the clinic. Responsibilities: - Lead by example in achieving daily sales and conversion goals - Deliver exceptional client service by educating clients on products, memberships, and treatments - Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up - Reinforce Skin Laundry’s service standards and brand values during every client interaction - Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness - Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts - Ensure cleanliness, organization, and merchandising standards are consistently met - Execute operational checklists and compliance tasks as directed by the ACM or CM - Provide on-the-floor coaching and real-time feedback to Sales Associates - Support onboarding and training of new team members under ACM/CM guidance - Act as a point of contact for questions or issues during assigned shifts and escalate to leadership as appropriate - Foster a supportive, inclusive environment that encourages collaboration and growth - Follow and reinforce all operational policies and loss prevention procedures - Report any safety, compliance, or operational concerns promptly - Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect - Participate in regional meetings, trainings, or team events as assigned - Assist with in-clinic activations, promotional events, or marketing initiatives - Provide occasional coverage for peer shifts to ensure continuous operations Required Qualifications: - Must be available and able to work weekends (sat AND sun) regularly - Must have availability to work a minimum of 4 days per week - Must be able to work 16 hours per week on average, with the ability to flex to 24 hours - Must be available to work during Clinic Operating Hours (as posted on website *subject to change) - You must be able to commit to a schedule made 60 days in advance - Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed - Intermediate knowledge of retail operations, POS systems, and cash handling - Familiarity with Zenoti or similar scheduling and sales software - Strong product knowledge and passion for skincare and client education - Advanced interpersonal skills with the ability to coach peers and foster teamwork - Strong communication and problem-solving abilities - Reliable, proactive, and accountable in daily execution - Minimum 1–2 years of retail, hospitality, or service experience required - You must be at least 18 years of age to apply Preferred Qualifications: - Leadership or keyholder experience preferred Required Skills: Retail operations, POS systems, Cash handling, Zenoti, Product knowledge - skincare Benefits: Skin Laundry Employee Treatment & Product Discount Program., We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work., You will be led, not managed, Let’s face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but VITAL to the health of the organization. You have a safe space to speak up, give feedback, and share your needs., We don’t hire jerks