Customer Support Executive at SkillLabs… · Mohali

Customer Support Executive

Location: [Mohali/Chandigarh]
Job Type: Full-time
Experience: Freshers & Experienced Candidates
Shift: [Day/Night/Rotational]
Salary: ₹25000 – ₹35000 per month + Incentives

About the Role

We are looking for energetic, customer-focused, and communication-savvy individuals to join our team as Customer Support Executives.

As a Customer Support Executive, you will be the first point of contact for our customers, helping them with their queries, resolving issues, and ensuring a smooth and positive customer experience.

If you enjoy communicating with people, solving problems, and working in a fast-paced environment, this opportunity is for you!

Key Responsibilities

• Handle customer queries through calls, chat, or email in a professional manner.
• Understand customer concerns and provide accurate and timely solutions.
• Maintain a high level of customer satisfaction.
• Follow company processes, policies, and quality standards.
• Record customer interactions and update information accurately in the system.
• Escalate complex issues to the appropriate team when required.
• Meet individual and team performance targets.
• Maintain professionalism and a positive attitude while interacting with customers.

Requirements

• Excellent verbal and written communication skills.
• Basic computer knowledge and familiarity with MS Office.
• Good listening and problem-solving abilities.
• Customer-oriented attitude with a willingness to help.
• Ability to work independently as well as part of a team.
• Freshers are welcome to apply.
• Candidates with BPO, customer service, telecalling, or call center experience will be an added advantage.

What We Offer

• Competitive salary + attractive incentives
• Career growth and promotion opportunities
• Training and support for freshers
• Performance-based rewards and recognition
• Friendly and supportive work environment
• Opportunity to develop communication and professional skills

Why Join Us?

Join a growing team where your communication skills, customer-handling abilities, and performance are valued. Whether you're starting your career or looking for your next opportunity in the BPO industry, you'll have opportunities to learn, grow, and build a rewarding career.

Apply Now and take the next step in your career!

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Flexible schedule
• Provident Fund

Work Location: In person