Retail Key Holder at Skechers in New Orleans, LA

Summary: Skechers is a global lifestyle brand headquartered in Southern California, known for its diverse range of footwear and apparel. The Key Holder, or Floor Leader, plays a vital role in store operations and team mentorship to ensure exceptional customer service and maintain a premium shopping environment. Responsibilities: - Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience - Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards - Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations - Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products - Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment - Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs - Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers Required Qualifications: - Ability to work a varied schedule, including evenings, weekends, and holidays - Problem solving skills to resolve any issues that may arise in-store - Highly organized to manage inventory, staffing, and other operational tasks - Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees - Comfortable mentoring team members and communicating with all levels of the store team - Acts with a sense of confidentiality and urgency - Sales skills to drive revenue growth and meet targets - Excellent communication skills in written, verbal and interpersonal skills - Must be at least 18 years of age at time of application Preferred Qualifications: - High school diploma or equivalent preferred but not required - Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required Required Skills: Sales, Inventory management, Store operations Benefits: Competitive pay with regular increases., Generous discounts on Skechers footwear, apparel, and accessories (including exclusive Friends and Family discounts!)., Flexible schedules to support work-life balance., On-the-job training to strengthen skills in Retail Leadership Roles, Customer Service Management, and store operations., Opportunities for career advancement in Retail Management with a global brand like Skechers., Additional Benefits & Perks to be reviewed during the interview process.