Sales Support Specialist Van & Truck - German… at Sixt · Lisbon

companyDescription jobDescription You will be the operational backbone of our German Van & Truck Telesales team, enabling our Customer Success Managers to focus on what they do best: building relationships and closing deals. In this role, you'll take full responsibility for administrative sales processes, from offer preparation and contract management to CRM maintenance and customer follow-ups. You'll work closely with our German-based CSM team as their trusted partner, ensuring seamless operations and outstanding customer experience. This is more than admin – you're a sales enabler! Apply now and join Team Orange. YOUR ROLE AT SIXT You support our Van & Truck Telesales team with all administrative tasks related to offer preparation, contract processing, reservations, invoices, and follow-up coordination You act as the operational partner for Customer Success Managers, enabling them to focus on customer relationships and revenue generation by taking over time-consuming administrative work You take ownership of post-sale processes, ensuring seamless onboarding, documentation, and ongoing support for customers in the Van & Truck segment You coordinate and manage customer follow-ups, ensuring no opportunity is missed and all touchpoints are documented You maintain customer master data, contract information, and pipeline updates in our CRM system (Salesforce), ensuring a high level of data quality and transparency You collaborate closely with our German Telesales team via phone, video, and digital tools YOUR SKILLS MATTER Language You are fluent in German (mandatory, ideally native level) and have strong English skills for internal communication Administrative Excellence You are highly organized, detail-oriented, and thrive in managing multiple tasks simultaneously with precision Proactive Mindset You don't wait to be told what to do – you anticipate needs, spot gaps, and take initiative to support the team Communication You are confident and structured in your communication, particularly over the phone and via email, and enjoy working closely with sales teams Customer Focus You have a service-oriented mindset and understand that your work directly impacts customer satisfaction and sales success Tools and Adaptability You are proficient in MS Office (especially Excel, Word, and PowerPoint) and familiar with CRM systems (ideally Salesforce); comfortable working in a fast-paced and dynamic environment. WHAT WE OFFER Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve Work-Life Balance Benefit from a hybrid working model with no dress code Permanent Contract & Competitive Compensation Our employment contract is permanent from the start. Enjoy above-average compensation with performance-related bonuses Great Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts Training & Development Participate in training programs designed for your personal growth and development, including onboarding with the German Telesales team Health & Well-being Private health insurance to support your well-being, plus the Coverflex advantage system International Collaboration Work with a dynamic, international team and be part of a strategic transformation project qualifications additionalInformation About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!