Sales Support Specialist Van & Truck - German… at Sixt GmbH · Lisbon

Job Description

You will be the operational backbone of our German Van & Truck Telesales team, enabling our Customer Success Managers to focus on what they do best: building relationships and closing deals. In this role, you'll take full responsibility for administrative sales processes, from offer preparation and contract management to CRM maintenance and customer follow-ups. You'll work closely with our German-based CSM team as their trusted partner, ensuring seamless operations and outstanding customer experience. This is more than admin – you're a sales enabler! Apply now and join Team Orange.

YOUR ROLE AT SIXT

• You support our Van & Truck Telesales team with all administrative tasks related to offer preparation, contract processing, reservations, invoices, and follow-up coordination
• You act as the operational partner for Customer Success Managers, enabling them to focus on customer relationships and revenue generation by taking over time-consuming administrative work
• You take ownership of post-sale processes, ensuring seamless onboarding, documentation, and ongoing support for customers in the Van & Truck segment
• You coordinate and manage customer follow-ups, ensuring no opportunity is missed and all touchpoints are documented
• You maintain customer master data, contract information, and pipeline updates in our CRM system (Salesforce), ensuring a high level of data quality and transparency
• You collaborate closely with our German Telesales team via phone, video, and digital tools

YOUR SKILLS MATTER

• Language You are fluent in German (mandatory, ideally native level) and have strong English skills for internal communication
• Administrative Excellence You are highly organized, detail-oriented, and thrive in managing multiple tasks simultaneously with precision
• Proactive Mindset You don't wait to be told what to do – you anticipate needs, spot gaps, and take initiative to support the team
• Communication You are confident and structured in your communication, particularly over the phone and via email, and enjoy working closely with sales teams
• Customer Focus You have a service-oriented mindset and understand that your work directly impacts customer satisfaction and sales success
• Tools and Adaptability You are proficient in MS Office (especially Excel, Word, and PowerPoint) and familiar with CRM systems (ideally Salesforce); comfortable working in a fast-paced and dynamic environment.

WHAT WE OFFER

• The SIXT Lisbon Experience Two of Lisbon's most exciting hubs — Factory Lisboa in Beato and ARTs Lisboa in Parque das Nações — are where you'll find your new home base. Expect a fast-paced, international atmosphere where ideas flow freely, people genuinely look out for each other, and no two days feel quite the same
• Community & International Environment Join a truly global workplace with colleagues from many nationalities. Regular team events, community activities, and inspiring talks with internal and external speakers make our Lisbon hubs more than just an office
• Flexibility & Modern Work Setup Benefit from a hybrid working model with two office days per week and flexible working hours. Our modern offices are designed for collaboration while allowing you the flexibility to work in the way that suits you best
• AI at your fingertipsFrom day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve
• Time Off & Wellbeing Enjoy 28 vacation days per year, an additional day off on your birthday, one volunteer day annually, and private health insurance that also covers your spouse and children free of charge
• Everyday Benefits Receive a yearly Coverflex allowance and a daily meal allowance to make life a little easier every day
• Employee PerksGet exclusive rates on all SIXT services, with special discounts extended to your family and friends. Because great perks are even better when you can share them

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!