Sales Performance Coach at Sixt GmbH in Manchester, England, GB

Company Description

Job Description

The Sales Performance Coach at SIXT is your chance to lead and inspire rental sales agents and branch managers across your own patch in the UK. You will train teams to optimize the rental experience by selling extras tailored to customer needs, delivering outstanding service, and upskilling location leaders in coaching and leadership. As a SIXT expert, you will ensure branches educate customers about our fleet and ancillary products to elevate every rental. Ready to drive success, boost team morale, and make a lasting impact? Join Team Orange and be part of our dynamic environment in the UK! Apply now!

YOUR ROLE AT SIXT

• You train rental agents to create the optimal rental experience by maximizing sales and service opportunities for every customer
• You coach branch managers on training rental agents in sales, service, and goal-setting
• You conduct and document Rental Sales Agent Coaching and Feedback evaluations providing data-driven insights to branch managers and leadership
• You recognize and reward sales staff to build morale and strengthen branch culture
• You advise as an expert on all SIXT vehicles, protection items, and extras
• You regularly meet with branch and regional managers to review progress and complete detailed reporting
• You analyze detailed data using AI tools and intermediate Excel skills to deliver tailored reporting that supports operations teams in maximizing sales and service
• You meet all sales and service standards while handling customer complaints professionally and confidently

YOUR SKILLS MATTER

• Experience You bring a minimum of 3 years in customer service or sales, ideally with a track record of meeting sales quotas or commission-based roles
• Expertise You translate quantified data into concrete actions that improve operational team performance and monitor impact
• Commitment You are available to travel extensively within your assigned patch, with minimal overnight stays
• Soft Skills You excel at interpersonal relationship building and have strong verbal and written communication skills
• Organizational Skills You are highly organized and adept at managing multiple tasks simultaneously

WHAT WE OFFER

• Competitive Salary & Financial Security Receive a competitive salary and enrol in SIXT’s pension scheme for long-term security, plus acompany car from our fleet
• AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve
• Generous Time Off Enjoy 25 days of annual leave plus bank holidays
• Training & Development Benefit from paid training sessions and various development opportunities
• Exclusive Employee Benefits Access special terms for SIXT car hire and extend these perks to friends and family through our staff rental scheme
• Health, Wellbeing & Life Assurance Utilize the Medicash health cashback plan and the Yulife wellbeing app, along with in-service life assurance.
• Family-Friendly Support & Assistance Enjoy generous family-friendly provisions and access our Employee Assistance Programme for additional support

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!