Accountant II at Sinch in Bengaluru, Karnataka, India

Accountant II

Location: Bengaluru, Karnataka, India

Position: Accountant II – Revenue & COGS (RnC) Messaging

• Location: Bangalore, India (Hybrid / Office-based)
• Employment Type: Full-Time
• Reporting To: Director Accounting Revenue & COGS, Finance Operations (Stockholm, Sweden)
• Working Hours: Standard Indian Business Hours (with close-period flexibility)

About Sinch:

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.
We reach every phone on earth. From the lifechanging to the timesaving, we're helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact how billions of people engage with their favourite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale!
More than 150,000 businesses, including many of the world’s largest companies and mobile operators, use Sinch’s advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinch's core values are Make it Happen, Dream Big, keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 4,000 employees across 55 different countries.

About the Role:

The RnC team is the operational engine and heart of Sinch’s global revenue and cogs accounting, ensuring financial accuracy and operational integrity across high-volume revenue and cogs streams worldwide.

We are seeking an ambitious, analytical, and hands-on Accountant II to join our Bangalore hub. As an independent operator and dependable team player, you will run routine month-end close, accruals, standard reconciliations, and ERP uploads with minimal day-to-day oversight, feeding clean variance packages to the Sr. Revenue Controller.

This role balances two key pillars: executing core operational accounting during the month-end close and driving continuous process simplification and automation between closes to eliminate manual bottlenecks ("time thieves").

Plenty of Room to Grow: While this is a mid-level operational role, it offers a strong platform with significant upward mobility. As you automate routine workflows and master our business models, you will have the opportunity to take on more complex revenue streams, lead cross-functional improvements, and grow within our global finance organization.

Key Responsibilities

1. Month-End Close (MEC) & Variance Analysis (~40%)

• Revenue Accruals & Journal Entries: Calculate, review, and post accurate revenue accruals and month-end journal entries for the Messaging business line within agreed close timelines.
• Balance Sheet & Account Reconciliations: Own end-to-end balance sheet and account reconciliations, proactively investigating reconciling items, clearing open balances, and ensuring ledger integrity.
• Threshold-Based Variance Analysis: Perform first-line Month-over-Month (MoM) and trend variance analysis on Revenue & COGS accounts, identifying root drivers for fluctuations exceeding established thresholds.
• RnC Reporting Packages: Synthesize clean, structured variance schedules, transactional evidence, and crisp commentary directly for the Sr. Revenue Controller.

2. Manual ERP Operations & Regional Reporting (~35%)

• AR Invoice & Credit Note Uploads: Manage accurate and timely invoice and credit note uploads into local ERP systems where automated interfaces are pending.
• Regional & Statutory Reporting: Prepare recurring reporting deliverables for Regional Accounting teams, including US TAX reconciliations.
• Operational Query Support: Provide timely supporting data and reconciliations to internal finance stakeholders (OTC, RTR, and Finance Messaging).

3. Process Optimization & Automation (~25%)

• Target "Time Thieves": Continuously map operational workflows to flag redundant, manual, or error-prone tasks across the close cycle.
• Build Standardized Automations: Create standardized templates and automated data-cleansing models using advanced Excel, Power Query, and lightweight macros to compress close cycle times.
• Governance & Knowledge Sharing: Maintain comprehensive Standard Operating Procedures (SOPs) and visual workflow charts to ensure strong internal controls, seamless cross-training, and team continuity.

Required Qualifications & Skills

• Education & Experience: B.Com / M.Com, MBA in Finance, CMA / ICWA, or CA Inter with 2–4 years of proven experience in corporate finance/accounting focused on Revenue & COGS.
• Industry Background: Direct experience in Telecom, CPaaS, SaaS, or Cloud Communications (carrier billing, voice termination rates, high-volume transactional data) is highly preferred.
• Technical Skills:
• Advanced Excel: High proficiency in data manipulation (XLOOKUP, INDEX/MATCH, Pivot Tables), Power Query, and basic spreadsheet automation (Macros/VBA).
• ERP Systems: Experience with ERP platforms such as SAP Business ByDesign (SAP ByD), NetSuite, Microsoft Dynamics GP (Great Plains), or MS Dynamics AX/365 is an advantage.
• BI & Reporting Tools: Familiarity with BI/reporting tools (Power BI, Tableau, PrecisionPoint).
• Process Documentation: Experience documenting workflow and process flows using tools like Visio, Lucidchart, or Draw.io is a plus.

Core Competencies & Mindset

• Genuine Team Player: Humble, collaborative, and ego-free; actively supports teammates during high-volume close crunches and openly shares best practices and automation wins.
• Proactive Ownership & Self-Leadership: High personal initiative to manage routine deliverables and reconciliations accurately and on time with minimal day-to-day supervision.
• End-to-End Analytical Logic: A natural "dot-connector" with a strong grasp of cause-and-effect—looking beyond the spreadsheet to understand how daily operational and billing activities drive revenue numbers and variances.

• Crisp & Empathetic Communication: Clear, structured, and objective communication style when collaborating with colleagues, and global finance partners.

What we promise to give you:

• Health Insurance benefits
• Exposure to work across Global Finance teams
• Hybrid working
• Access to our Employee Assistance Program

Sinch Values:

•Dream Big - We make the impossible possible by dreaming big to solve our customers’ problems and improve their businesses. Great things happen when we dare to challenge the status quo and find creative new ways to wow them. Driven by curiosity, we believe there is no such thing as failure, only continuous learning, and development. Having big, crazy, ambitious goals drives our success.

•Win Together - Great teams work faster and better together – creating meaningful impact for customers. Together as one global team, in close collaboration with our customers, we embrace diversity, meritocracy and care about every single individual. We build trust through open and honest relationships. It’s all about the team: being inclusive, respectful, and sharing our knowledge to empower all for personal growth. We collaborate, have fun and are stronger together.

•Keep it Simple - Sinch means simple and easy. It’s how we want customers to feel when dealing with us: uncomplicated, down-to-earth, and useful. Things stay simple when you are honest, open and act with integrity. Cut the fluff and talk straight! This also means spending our time and money wisely on things that really count. Eyes on the horizon, feet on the ground.

•Make it Happen - We make things happen and make them matter – for our customers and the world. We are “doers” who value getting results and don’t overthink matters. We stay accountable for our actions, apply the highest ethical standards to set ourselves apart and always deliver. If we’re not making an impact, we rethink the approach. Structure helps us, bureaucracy and excuses do not. No putting things off – let’s get it done now.