CSC Licensed Insurance Agent at Simply Business in Boston, MA

Summary: Simply Business is a digital insurance brokerage dedicated to protecting small businesses by simplifying the insurance-buying process. The Licensed Insurance Agent will be instrumental in driving sales and enhancing customer experience through consultative approaches, handling inbound and outbound calls, and ensuring customer satisfaction. Responsibilities: - Handle inbound and outbound calls to increase sales and customer satisfaction - Cross-sell additional products to new and existing customers to make sure their businesses are fully covered - Participate in our Test and Learn initiatives to help drive business growth and customer satisfaction - Meet performance metrics for sales, premium, policies per customer, quality, and productivity - Stick to all our compliance and quality standards - Use our internal systems to keep customer, quote, and policy information accurate and up-to-date - Follow up with customers in a timely manner Required Qualifications: - A Property & Casualty Producer license - At least one year of experience selling insurance in a call center environment - A passion for customer experience and closing sales - The ability to understand customer needs, listen actively, and tailor your communication to confidently sell our products - Excellent communication skills - The ability to adapt to frequent change, handle unknowns, and give feedback to help shape new initiatives - A team-player attitude who can also work independently - A self-motivated mindset with the drive to exceed targets - Self-discipline and excellent time management skills - Strong attention to detail - A willingness to participate in our culture and embody our values of Learning, Empowerment, Authenticity, Pioneering, and Simplicity - Excellent computer skills and the ability to multitask - The ability to work successfully in both remote and in-office environments (this is a hybrid role with in-office attendance expected at least once per month for connections events, team building, and peer coaching) Required Skills: Property & Casualty Producer license, Insurance sales, Call center sales experience Benefits: Group plan for medical, dental, vision, and prescription drug coverage., Short term disability, long term disability, and life insurance coverage., Participation in the Company’s bonus program-Participation in 401(k) plan with a 5% employer match., Commuter benefits to help cut down on parking and public transit costs., 25 days of vacation time plus 10 sick days and 10 company holidays., A genuine investment in your learning and development-Regular team outings and volunteer opportunities., An awesome office space., A hybrid working model, giving our employees great choice and flexibility to work in a way that’s best for their particular job, their teams, and their lives.