Population Health Intern at Silver Pine… · Silver…

Summary: Silver Pine Medical Group is dedicated to improving patient-centered, team-based care. The Population Health Intern will support primary care physicians in managing patient panels, engage patients in their care, and contribute to quality improvement efforts. Responsibilities: - Develops a keen understanding of primary care practice requirements for optimal, coordinated population health - Contributes to quality improvement and care redesign of population health efforts - Review patient’s medical charts for required services and quality opportunities - Enter required date of service data into various health plan databases - Contact patients regarding needed services and clearly communicate the importance of various services - Collaborate with care teams to establish population-appropriate, pre-visit, and point of care processes - Perform outreach functions, as necessary, to patients identified as having chronic conditions for needed services - Review reports as generated by the various insurance companies for areas of opportunity and improvement - Monitor and correct patient attribution to the practice and the care teams within the practice - Support practice staff to develop creative processes to proactively manage target populations - Provide data integrity, coordination, and patient outreach as needed for specific target patient populations - Contributes to a positive experience for patients and families through courteous telephone interactions as well as referral to appropriate clinical staff when necessary - Answer and/or research questions on problems the clinicians have identified - Recognize and report data inconsistencies to appropriate personnel - Contributes to the teamwork within and between departments. Regularly attends and participates in meetings with coworkers and practice staff. Provides constructive ideas, suggestions and feedback in a positive manner. Works collaboratively with co-workers to effectively resolve issues that impact departmental or hospital operations - Perform all job functions in compliance with applicable federal, state, local and company policies and procedures - And other duties as assigned Required Qualifications: - Current High School Student or High School Graduate - Strong knowledge of medical terminology - Demonstrated computer skills for documenting patient care services in a health plan database - Ability to communicate effectively in person, on the telephone, and in writing - Ability to work independently and as a team - Strong ability to multitask in a busy primary care office setting - Ability to read and comprehend patient medical charts and medical terminology Preferred Qualifications: - Strong knowledge of existing Healthcare Effectiveness Data and Information Set (HEDIS) and quality measures Required Skills: Healthcare Effectiveness Data and Information Set (HEDIS), Medical Terminology, Health Plan Database Documentation, Patient Medical Chart Review