Customer Fulfilment Hub Leader at Signify · Chennai

Customer Fulfilment Hub Leader Location: Chennai (ex Madras) About Signify Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond. At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career. Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. More about the role Job Summary Oversees and optimizes supply chain operations to ensure efficiency and cost-effectiveness. Coordinates with various departments to align supply chain processes with business objectives. Analyzes data and trends to make informed decisions and improve supply chain strategies. Key Areas of Responsibility • Develops and implements strategies to enhance efficiency. • Collaborates with cross-functional teams to ensure alignment of supply chain activities with business goals. • Monitors and analyzes supply chain metrics to identify areas for improvement and cost reduction. • Manages inventory to meet demand and minimize excess. • Prepares reports on performance for management. • Executes Supply Chain actions/initiatives to deliver SC objectives aligning with business plan. • Drives Sales fulfillment for all channels, enable new channels. • Optimizes Market network, Simplification/Cost saving programs. • Delivers Inventory (FG) & inventory quality targets. • Delivers Operating Cost efficiency. • Delivers best in class Customer Service - Service as a differentiator. • Drives Customer Collaboration/Visibility - Order Management & Demand Planning. • Leverages technology to streamline supply chain processes and enhance productivity. Critical Experiences • Bachelor's degree in Supply Chain Management, Business Administration, or a related field. • Minimum of 4-7 years of experience in supply chain management, logistics, or a similar field, with a proven track record in strategy development and cross-functional collaboration. • Certification such as Certified Supply Chain Professional (CSCP) or Certified in Production and Inventory Management (CPIM) is highly desirable. Everything we’ll do for you You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. Come join us, and together we can light up the future.