Contracts Account Manager at Sigma 3 in Location not listed

About Us

Founded in 1975 and headquartered just north-west of Cardiff, Sigma 3 Kitchens Ltd is a family-owned kitchen manufacturer, distributor and retailer with over 50 years of experience crafting high-quality kitchens. Today, it stands as the largest kitchen manufacturer in Wales, with a reputation built on exceptional product quality, craftsmanship and customer service.

Sigma 3 is proud to be the UK’s most trusted kitchen retailer on Trustpilot, with an outstanding rating of 4.9 out of 5 from more than 2,500 verified customer reviews. This recognition reflects the company’s unwavering commitment to delivering an exceptional customer experience at every stage of the journey.

The business has undertaken a significant £20 million investment in a secondary manufacturing facility in Bridgend, alongside the modernisation of its existing factory in Llantrisant. Combined with continued investment in its people, systems and production capabilities, this expansion has effectively tripled manufacturing capacity, bringing total operational space to more than 200,000 square feet and reinforcing Sigma 3’s position as a leading UK manufacturer.

Sigma 3 currently sells kitchens through six of its own retail showrooms across South Wales and in Esher, Surrey, while also supplying its national brand, Masterclass Kitchens, to over 160 independent retailers across the UK. In addition, the company partners with both boutique and national housebuilders throughout Wales and the South-West. Every kitchen is designed and manufactured in Wales, ensuring that the company’s continued national success supports the local economy.

The Role

The Account Manager will be responsible for finding new house builders to join our ever growing list of Partners who have decided to step away from the heavily commoditised Contract Kitchen world and offer their purchasers a higher quality, differentiated product which allows their properties to stand out from their competitors. You will then be responsible for managing their accounts throughout the build out of their sites, ensuring that we retain future business from the house builder while actively growing your account base with continual improvement.

This is a field-based role covering areas including but not limited to: Wiltshire | Hampshire | Dorset | West Berkshire | Somerset | Devon

You Will Be Responsible For:

• Managing and developing relationships with regional and SME housebuilders
• Securing new sites, phases, and opportunities within existing accounts
• Pricing, negotiating and converting tenders
• Managing multiple live sites at different stages of build working alongside our Contracts Manager • Coordinating with internal teams (design, marketing, accounts)
• Monitoring programmes and managing kitchen call-offs
• Attending site to resolve any possible issues quickly and maintain relationships
• Managing variations and protecting margin
• Ensuring accounts operate within agreed commercial terms • Developing relationships with key Stakeholders of our Customers

Who Are We Looking For?

We are looking for a self-motivated, driven individual who thrives in a highly autonomous, field-based environment and enjoys building their own success. This role is ideal for someone who is comfortable being on the road regularly, proactively generating and pursuing new business opportunities across a wide geographical area.

You will be organised and confident managing multiple customer accounts and sites at the same time, with the ability to prioritise effectively and manage your own diary. You take a proactive approach to your work, are well organised, and are motivated to consistently deliver results without the need for close supervision.

All new business is self-generated, so you will have a strong ownership mindset and the drive to build your own business within our business. This role will suit someone who enjoys independence, accountability, and variety. It is not suited to individuals who require constant direction or who are seeking a purely office-based position.

Skills & Experience

Essential:

• Experience within kitchens, KBB, or construction supply
• Strong commercial awareness (margin, cost control, negotiation)
• Proven capability to manage and prioritise multiple live sites across a region
• Comfortable dealing with Buyers, Site Managers, Commercial teams, Owners/CEOs/Directors
• Ability to read and challenge plans and specification
• Demonstrated ownership and accountability for personal performance and results
• Proven ability to win and develop new business through self-generated leads
• Ability to balance strong customer relationships with commercial awareness and discipline
• Proactive and self-motivated approach, with the ability to anticipate opportunities rather than react to change and work independently to deliver results without close supervision
• Good operational understanding and awareness of on-site pressures and customer environments

Desirable:

• Experience building and managing a personal portfolio of customers within a business-to-business environment
• Strong digital awareness, with an established online presence that supports networking and lead generation
• Creative or lateral thinking in identifying and developing new business opportunities
• Experience working across a wide geographical region or multi-site customer base

The Package

• Hybrid working with one day in the office each week to collaborate with your colleagues and 4 days offsite
• A very competitive salary based on experience
• Uncapped commission structure
• A discretionary performance-related bonus
• Company car/car allowance
• Laptop/tablet/company mobile
• Up to 25 days annual leave + bank holidays with length of service
• Occupational sick pay
• Death in Service cover
• Group Income Protection cover
• Length of service awards
• Autonomy to run your region with no micromanagement
• Opportunity to grow within a fast-scaling Contract division