Financial Services Associate I - IV at Sierra… · Oroville

Summary: Sierra Central Credit Union is seeking a reliable and customer-focused individual to join their team as a Financial Services Associate I-IV. In this role, you will provide exceptional customer service, process transactions accurately, and promote products and services to customers. Responsibilities: - Greeting customers and assisting them with their banking needs - Processing deposits, withdrawals, and other transactions accurately and efficiently - Balancing cash drawers and reconciling discrepancies - Cross-selling bank products and services to customers - Inputting new account/loan applicant requests - Assisting customers with account inquiries and problem resolution in a professional manner - Adhering to bank procedures and security protocols to ensure the safety of customer transactions - Willing to travel and work at other branches as business needs dictate, sometimes on short notice Required Qualifications: - High school diploma or equivalent - Strong communication and interpersonal skills - Ability to work efficiently in a fast-paced environment - Attention to detail and accuracy in handling transactions - Must pass background check Preferred Qualifications: - Previous customer service experience preferred - Comfortable doing sales and cold-calling - Knowledge of banking products and services is a plus Required Skills: Cash Handling, Banking Products Knowledge, Transaction Processing, Cross-Selling, Loan Processes Benefits: Medical, Dental & Vision Insurance options, Voluntary Lines including hospital indemnity, accident, and critical illness policies, Company Paid HRA (with enrollment in certain health plans), Company Paid Basic Term Life Insurance, Company Paid Long-Term Disability Insurance for Full-Time Employees, Company Paid Telehealth Services Membership (Teladoc), Company Paid Employee Assistance Program (EAP), 401(k) Retirement Plan, Flexible Spending Accounts, Paid Time Off, Travel Expense Reimbursement