Patient Registrar at Shriners Children's in Shreveport, LA

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

 

All employees are eligible for medical, dental and vision coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a full-time or part-time status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans. Additional benefits available to full-time and part-time employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Job Overview

The Patient Registrar is the first person that our patients and caregivers will have the opportunity to interact.  This position provides support to our patients by working with the caregiver to schedule appointments, perform pre-registration and registration of new and existing patients, and providing patients with information regarding access to additional external financial resources.  In this position, you will have the opportunity to support our patients with issues dealing with scheduling and questions for the provider(s).  In addition, you will maintain compliance with hospital and regulatory agencies by obtaining various consents.

Responsibilities

• Schedules or reschedules clinic appointments
• Ensures outpatients scheduled for visits are registered in the EMR
• Sends written notifications of regularly scheduled appointments to patients and families.
• Orients all new patients and families to the Outpatient department

This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Qualifications

• High School diploma preferred
• Experience in scheduling and registration preferred
• Clinical experience with knowledge in medical procedures, terminology and documentation preferred