Entry Level - Call Center Rep (Veterinary) at ShotVet in Longwood, FL

ENTRY LEVEL - CALL CENTER REP (VETERINARY) Location: Longwood, FL, US Entry-Level - Call Center Rep (Veterinary) ShotVet is seeking skilled call center agents to work On-Site at our Longwood, FL office. Join our growing team of folks who help pet parents find our pop-up events, locate records, purchase products and packages, etc. We are one of the fastest growing companies in America! Schedule: PART TIME ONLY; 3 days per week WEEKENDS REQUIRED. Call Center hours of operation: 9am - 9pm (Must be able to work 8-hour shifts; Evening Shifts) Responsibilities: • Answering incoming calls / chats and responding to client inquiries and concerns • Providing accurate information about our services and products • Scheduling appointments and coordinating with our field team  • Maintaining client records and updating our database • Assisting with administrative tasks as needed Minimum Qualifications: • Love for dogs and cats • Enjoy helping people in a calm and loving way • Can handle multiple calls and chats • Desire to learn about different veterinary vaccines and products • Excellent communication and interpersonal skills Preferred Qualifications: • Prior exposure to Dialpad • Experience in a call center or veterinary setting • Prior sales experience with metric expectations • Bilingual in English and Spanish WEEKEND WORK REQUIRED. NO REMOTE POSITIONS.