Nurse Practitioner Lead at Shoppers Drug… · 1685…

What You Will Do

• Provide high-quality, evidence-based virtual care to patients across a broad range of health conditions and clinical needs.

• Assess and triage patient concerns, establish clinical diagnoses, develop treatment plans, prescribe within scope of practice, and evaluate patient outcomes.

• Educate, counsel, coach, and advocate for patients while demonstrating compassion, empathy, and a commitment to promoting healthy lifestyles.

• Apply nursing processes, critical thinking, clinical judgment, problem-solving, and evidence-based decision-making to patient care.

• Manage and provide day-to-day leadership to a team of Nurse Practitioners.

• Support onboarding, knowledge development, and ongoing clinical education for new and existing Nurse Practitioners.

• Provide guidance and support for day-to-day clinical questions and escalations.

• Act as a front-line clinical subject matter expert for quality improvement initiatives, program enhancements, and new clinical services.

• Contribute to the review, development, implementation, and communication of clinical policies, procedures, and best practices.

• Provide clinical coverage and support for NP accountabilities during planned absences and as operational needs arise.

• Participate in the ongoing development and improvement of the virtual care program, including collaboration with patients, health care providers, and internal stakeholders.

• Champion the virtual care program and identify opportunities to enhance clinical quality, patient experience, and operational effectiveness.

• Refer patients to appropriate health care providers, facilities, specialists, and community-based resources when required.

• Ensure care is delivered in accordance with applicable professional standards, organizational policies, privacy requirements, and provincial and federal legislation.

• Maintain direct patient care accountabilities through scheduled appointments and protected time dedicated to leadership, clinical support, quality improvement, and program responsibilities.

• Additional duties or tasks may be assigned as operational needs evolve.

What You Will Need

• Current, unrestricted Nurse Practitioner registration and authorization to practise in the province of employment.

• Willingness and ability to obtain licensure in additional Canadian provinces as required to support program services.

• A minimum of two years of direct clinical experience as a Nurse Practitioner is preferred.

• Demonstrated leadership, mentorship, or people-management experience is preferred.

• Strong clinical expertise and experience assessing and managing a broad range of health conditions.

• Strong ability to assess, diagnose and develop and patient management.

• Strong knowledge of pharmacology, pharmacokinetics, and pharmacodynamics, with the ability to apply this knowledge to prescribing and evaluating treatment response.

• Excellent assessment, communication, critical thinking, clinical judgment, and decision-making skills.

• Ability to provide organized, efficient, and patient-centred care in a virtual care environment.

• Demonstrated understanding of organizational policies, professional standards, legal considerations, privacy requirements, and professional ethics.

• Strong interpersonal skills and the ability to collaborate effectively as part of an interdisciplinary health care team.

• Ability to remain objective, adaptable, and effective in a fast-paced and evolving environment.

• Strong commitment to quality, patient-centred service delivery.

• Proficiency with Microsoft and web-based applications; experience with Salesforce or similar platforms is an asset.

• Excellent verbal and written communication skills in English; bilingual French/English capability may be required for certain roles or jurisdictions.

• Availability to work a flexible schedule that may include days, occasional evenings and weekends, as well as potential on-call shifts.