Lead- Site Reliability at SHL in Hybrid - Gurugram

Technologyor technology that breathes life into work? SHL, People Science. People Answers.

Are you a seasoned Site Reliability Engineer with a flair for innovation? Are you ready to shape the future of talent assessment and empower organizations to unlock their full potential? If so, we want you to be a part of the SHL Team! As a Site Reliability Engineer, Were seeking an experienced Site Reliability Engineer (SRE) to help keep our systems fast, reliable, and . This role is ideal for someone about driving uptime,
performance, and automation while fostering a culture of continuous improvement

An excellent benefit package is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity, and inclusivity are all intrinsic to our culture. There is a huge investment in SHL currently so theres no better time to become a part of something transformational.

What you will be doing:
• Apply SRE conceptsavailability, latency, error rates, and saturationto maintain
reliable, scalable systems
• Champion a zero-downtime mindset, ensuring high availability with minimal service
disruptions
• Define and guide SLIs, SLOs, and SLAs, establishing meaningful error budgets
and tracking them diligently
• Enhance API performance through detailed evaluation of latency and percentile
metrics (p50, p90, p95, p99)
• Handle on-call rotations and production assist for large-scale distributed systems
Monitoring & Observability
• Work hands-on with observability tools such as Prometheus, Grafana, Datadog,
New Relic, or the ELK Stack
• Implement metrics, logging, and distributed tracing for complete system visibility
Design custom dashboards, alerts, and proactive monitoring workflows
Use APM tools and real-time performance monitoring for early detection and
prevention of issues

What we are looking for from you:

Essential:
• Proven skills in capacity planning, performance tuning, and identifying system
bottlenecks
• Scripting expertise in Python or Go to automate repetitive operational tasks
• Experience conducting post-incident reviews and leading blameless postmortems
to drive process improvements

Desirable:
• Strong experience in incident management with a focus on reducing MTTR and
preventing recurrences

Get in touch:
Find out how this one-off opportunity can help you to achieve your career goals by making an application to our knowledgeable and friendly Talent Acquisition team. Choose a new path with SHL.