Shining Stars Institution & travels
Customer Support Executive at Shining Stars… · Noida
Skills
Job Description
Hi, Job seekers
Greetings!
Hiring: Customer Support Executive
Location: Noida/Gurugram/NCR
Profile:
Customer Support Executive
Eligibility
- Undergraduate & Graduate candidates can apply
- Freshers and experienced candidates are welcome
- Good communication skills in Hindi and English
Salary for Domestic Process
Up to 23,000 (In-hand)
Job Details
Working Days: 6 days a week
Working Hours: 9 hours per day
Girls: Day rotational shifts
Boys: Rotational shifts
Salary for International Process
Up to 32,000 CTC
Job Details
Working Days: 5 days a week
Working Hours: 9 hours per day
Shifts: Rotational shifts
Roles & Responsibilities
- Handle customer queries via calls, chats, or emails.
- Provide accurate information about products and services.
- Resolve customer issues in a professional and timely manner.
- Maintain a positive customer experience during every interaction.
- Update customer details and interaction records in the system.
- Escalate unresolved issues to the concerned team when required.
- Meet quality standards and productivity targets.
- Follow company policies and process guidelines.
Interested candidates can connect and share their CV:
Uroos Khan
9151155349
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