SOC/NOC Specialist at Shiji in Katowice, Silesian Voivodeship, Poland

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains. The best hotels run on Shiji — day and night. Job Description Manage tasks focused in 30% on SOC and 70% on NOC Develop monitoring scenarios, analyse events and metrics to identify security incidents, anomalous activities and potential threats to systems, networks and applications Design, build, improve, operate, troubleshoot and perform maintenance of systems and solutions supporting security function Identify and respond to anomalous activities, security incidents and alerts; categorize and escalate issues; prioritize incidents in accordance with business requirements Perform investigations of security incidents Analyse environment, identify trends in cloud, infrastructure and application security Develop mitigation strategies and support in remediation activities Investigate and troubleshoot application and infrastructure performance issues, develop metrics and alerts for multiple environments Contribute to building security knowledge base and sharing it across the organization Requirements Fundamental knowledge in Cybersecurity / IT security space Strong will to develop skills in cybersecurity and to learn new technologies Team player with strong communication skills and ability to work in agile environment Self-motivation, positive attitude, creativity and attention to details Good spoken and written English Ability to work under high pressure situations Ability to work in 24/7 shifts Nice to have Experience in security monitoring, Security Operations Center (SOC) operations, cybersecurity incident response or threat hunting Knowledge of solutions supporting security monitoring, (e.g. SIEM, IPS/IDS, DLP), firewalls, vulnerability scanners, Cybersecurity and forensics related certifications (e.g. CompTIA Security+ or similar) Knowledge of security standards, concepts and best practises as well as threats and attack vectors (e.g. MITRE ATT&CK and OWASP), Understanding of Linux and Windows operating systems, network infrastructure concepts and cloud solutions (in particular AWS) Knowledge of cloud security solutions (e.g. AWS CloudWatch, CloudTrail, GuardDuty, WAF) Working knowledge of scripting and programming languages Benefits What Do We Offer?  Health & Well-being  Private medical care, including a dental package, for you and your family Group life insurance for you and your partner Multisport card as part of the Worksmile package Work & Growth  40 hours for professional development during work hours Free group language lessons Access to platforms like: OpenUp, Pluralsight and GoodHabitz Additional Perks  Worksmile cafeteria with 525 points per month Referral bonus