Junior Field Engineer at Shift5 in Remote

Summary: Shift5 is building the data platform for onboard operational technology (OT). They are seeking a mission-aligned Field Engineer to support deployments of Shift5’s platform across defense and commercial environments, ensuring successful installation, integration, and operational performance in the field. Responsibilities: - Support and execute on-site and remote deployments of Shift5’s platform across customer environments (rail, aviation, defense) - Assist with installation, configuration, and troubleshooting of hardware and software systems - Partner closely with Engineering, Customer Success, and Program teams to ensure successful implementations - Drive measurable impact in deployment success, system uptime, and customer satisfaction - Identify and act on opportunities to improve deployment processes, documentation, and repeatability - Navigate operational technology (OT) environments and customer site constraints, including secure or regulated environments - Contribute directly to scaling Shift5’s field operations and deployment capabilities Required Qualifications: - Experience or interest in field engineering, systems engineering, or technical support roles - Demonstrated ability to troubleshoot technical issues and work hands-on with hardware/software systems - Strong problem-solving and communication skills - Comfort operating in a fast-paced, startup and mission-driven environment - Willingness to travel (up to ~50% as needed) - Bachelor's degree in Engineering, Computer Science, or related field, or equivalent experience - Eligibility for a U.S. security clearance and possession of a valid U.S. passport required - Administrative or power user level experience with Linux, IT networking fundamentals, cybersecurity experience, and electrical troubleshooting expertise Preferred Qualifications: - Experience building containerized services in Rust and Go, from MVP through demo-ready prototypes Required Skills: Field engineering, Systems engineering, Technical support, Hardware troubleshooting, Software troubleshooting, Linux, IT networking fundamentals, Cybersecurity, Electrical troubleshooting, Containerized services, Rust, Go Benefits: Bonus program and equity in a fast-growing startup, Competitive salary and stock options in a fast-growing startup, Employer-paid medical, dental and vision coverage, Health Savings Account with annual employer contributions, Life Insurance, Uncapped paid time off policy, Flexible work & remote work policy, Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA)