Associate DevOps Engineer at SHI International in Austin, TX

Associate DevOps Engineer Location: Austin, TX USA About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Associate DevOps Engineer is an entry‑level role designed for early‑career technologists who are passionate about automation, cloud technologies, and modern software delivery practices. This position provides hands‑on experience supporting CI/CD pipelines, cloud infrastructure, and DevSecOps practices while working closely with and receiving mentorship from experienced DevOps engineers. This role is ideal for individuals looking to build a strong technical foundation and grow into a full DevOps Engineer position by contributing to real‑world, production‑level systems within an enterprise environment. Role Description DevOps & Automation Assist in building, maintaining, and supporting CI/CD pipelines Contribute to infrastructure automation using scripting and infrastructure‑as‑code tools Support cloud platform environments under the guidance of senior engineers Help maintain the reliability and availability of development and deployment platforms Operations & Support Participate in incident response, troubleshooting, and root cause analysis Support routine operational tasks, platform monitoring, and alert response Document processes, standards, and system configurations Security & Best Practices Learn and apply DevSecOps practices within CI/CD pipelines Follow organizational security guidelines and compliance standards Collaborate with security and engineering teams to help remediate issues Learning & Collaboration Work closely with application developers, operations teams, and senior DevOps engineers Participate in code reviews, team standups, and continuous improvement initiatives Actively learn enterprise DevOps tools, platforms, and processes​ Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. Listening: Can recognize underlying messages and non-verbal cues in communication, responding appropriately to both explicit and implicit information. Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity. Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty. Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions. Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions. Prioritization: Can identify critical tasks, arrange them based on importance, and execute without explicit instructions. Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. Technical Expertise: Can apply technical knowledge and skills effectively in most situations, with occasional guidance. Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others. Foundational understanding of DevOps and automation concepts Ability to work with operating systems such as Linux or Windows Basic scripting or programming ability Understanding of CI/CD concepts Problem‑solving and troubleshooting skills Ability to collaborate effectively within cross‑functional technical teams Strong willingness to learn and grow in a DevOps engineering career Demonstrates entry‑level knowledge of the DevOps domain Requires guidance in technical decisions and enterprise processes Contributes to team goals while developing technical depth Exhibits curiosity, accountability, and a continuous learning mindset Other Requirements Bachelor's degree in Computer Science, Software Engineering, or a related field, or relevant work experience required Relevant experience, including internships, in DevOps, cloud technologies, software engineering, or IT operations Preferred Exposure to cloud platforms such as Azure or AWS Familiarity with source control tools (e.g., Git or GitHub) Basic understanding of containers, infrastructure automation, or DevSecOps concepts Internship experience, lab work, or academic projects related to automation or cloud computing The estimated annual pay range for this position is $70,000 - $100,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status