Bilingual Finance Associate, Accounts… at Sherwin-Willia… · Atlanta

Summary: Sherwin-Williams is a leading company dedicated to inspiring and improving the world through its innovative paints and coatings. They are seeking a Bilingual Finance Associate to manage accounts receivable transactions, focusing on customer collection activities and maintaining effective relationships with sales and finance teams. The role requires direct customer interaction to optimize cash flow and compliance with financial policies. Responsibilities: - Direct customer contact of delinquent accounts in assigned area of responsibility to optimize cash flow and profitability - Develop and maintain effective working relationships with the sales organization and customers to enhance collection efforts and maintain business continuity - Develop and execute action plans to proactively resolve delinquent accounts - Evaluate collection customer activity results and recommend escalation to improve performance - Process required information on Customer and/or Third-Party websites to facilitate payment - Work with customers and the appropriate SW management to resolve customer discrepancies or disputes - Assist in identifying EDI, pricing, tracking, and process issues resulting in delayed payments - Initiate contact with stores, branches, customers, and customer service teams on issues impacting business opportunities - Assist in the identification and strategic solutioning of process bottlenecks - Collaborate and partner with key leaders and internal stakeholders in realizing scaling opportunities through process efficiencies and automation - Maintain a knowledge and understanding of KPI metrics to improve levels of service and AR performance - Maintain consistent adherence to the credit policies and procedures - Maintain customer and business records in accordance with established policies and procedures - Verify the AR balances are properly stated for the area of responsibility according to existing policies - Timely respond to internal and external AR audit inquiries as required Required Qualifications: - High School Diploma - Bilingual proficiency in Spanish for both written and verbal communication - Knowledge of finance, accounting, or sales activities - Aptitude in critical thinking and/or business problem-solving - Must be legally authorized to work in the United States without sponsorship now or in the future for employment visa status - Must be at least eighteen (18) years of age - Proficiency in Microsoft Applications, including but not limited to, Excel and Word - Ability to collaborate across diverse functional teams, employ strategic decision-making; support business growth; and optimize business outcomes - Building and maintaining various types of financial models to aid, monitor and analyze business performance - The ability to compare and reconcile financial records from multiple sources, and analyze data to identify trends, patterns, and actionable insights - Ability to communicate, verbally and written, ideas and decisions to a diverse stakeholder group in a clear, concise, and effective manner Preferred Qualifications: - Bachelor's Degree - Sherwin-Williams' store, facility, or branch experience - Operational analysis and business communications experience - Customer service experience - Experience in Accounts Receivable - The ability to influence attitudes, behaviors, and decisions through effective communication, negotiation, leadership, adaptation, and collaboration with varying types of stakeholders - Ability to understand, interpret, identify trends, and communicate financial data into meaningful insights - Serve as a trusted strategic advisor to business leaders utilizing an in-depth knowledge of the business segment(s) for the area of responsibility Required Skills: finance/accounting, Microsoft Excel, Bilingual proficiency in Spanish Important Skills: Accounts Receivable experience Nice-to-Have Skills: Customer service experience, Operational analysis experience Benefits: Relocation Package: Yes, Within Company Policy, A wide range of world-class benefits designed for you, From retirement to health care, from total well-being to your daily commute