IT Ops Engineer - Workday at Shell in Bengaluru, Karnataka, India

IT Ops Engineer - Workday Location: Bangalore RMZ-ECO WORLD , India Job Family Group: Information Technology (IT) Worker Type: Regular Posting Start Date: May 8, 2026 Business Unit: Projects and Technology Experience Level: Experienced Professionals Job Description: If you are passionate about using technologies to deliver/maximize business value, translate business requirements to functionalities, and working on innovation to improve user-experience, then you can be one of us! What’s the role You will work in a virtual team of global HRIT DevOps organization, responsible for providing HR System Support to all Shell employees, external candidates, and extended enterprise, on implemented HR Compensation & Performance Management (Workday). You will be part of Workday Functional DevOps team, supporting Workday Compensation & Performance Management and understand different Workday modules. You will be deeply involved in maintaining Workday Compensation & Performance Management live Countries and defects resolution, Change Requests and CI items post deployment maintenance and troubleshooting. You will be required to understand both the technical and business side of HRIT processes, to deliver greater business impact and improved employee experience in a more affordable way. What you’ll be doing As an HRIT DevOps Engineer, you are expected to: Actively contribute to value delivery through “One Team – One Goal”, “Self-Organizing” and “Continuous Improvement” agile principles. We operate with strong emphasis on teamwork and close collaboration across all roles and functions Troubleshoot issues in Workday landscape & integrations to multiple systems – deploying fixes and/or working with other systems support teams to identify/deploy fix Monitor end to end Workday landscape using monitoring tools, investigate and proactively fix systemic issues either through system changes or working with other systems support teams Ensuring integrity of the end-to-end landscape, data flows and integrations with connected systems throughout the change and deployment lifecycle. Have a solid understanding of user needs – capture/clarify requirements to enable impact analysis and delivery of committed change requests in Workday through sprints Handling hyper care for Compensation & Performance Management for future countries and Pay batches Assess vendor releases – including engaging with relevant stakeholders to identify and manage impact Stay up to date with Workday Product development and Community, utilizing best practices and technical documentation available. Engage on daily basis with colleagues from HRIT DevOps Team (Product Owner, Scrum Master, DevOps Analysts, DevOps Engineers, security, Information Risk Management (IRM) & other IT and HR areas specialists) and actively participate in scrum ceremonies. Support backlog refinement, sprint planning and delivery of committed work, by providing technical suggestions, estimating required effort, identifying risks and dependencies, and surfacing impediments. What you bring Bachelor’s in Technology or related degree with minimum 3 years’ hands-on experience with Workday Compensation, Advance Compensation, & Reporting Extensive technical knowledge & configuration skills in Workday Compensation & Performance Management Being knowledgeable in agile methodologies such as Scrum Gathering requirements in a high-quality manner to establish that meets the business requirement Strong and proven problem solving, troubleshooting and analytical skills Ability to work in a team oriented, collaborative environment, fast paced and handle planned and unplanned responsibilities Influencing and showcasing stakeholder management skills Working with both in-country and remote teams Demonstrate Business Analysis and Requirements Engineering/Discovery Being proficient in Excel, PowerPoint & Visio Being competent in the English language (both written and verbal) Nice to have Good to have knowledge and understanding of Workday release management Good to have Knowledge in Workday’s Tools such as Enterprise Interface Builder (‘EIB’), OX & Workday Report Writer What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a value-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organization to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programs. We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here. IMPORTANT NOTE: After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine next steps. Thank you for your interest in Shell. - Shell in India Shell is a diversified energy company in India with 13,000 employees, and presence in Integrated Gas, Downstream, Power, Renewable and Upstream. Additionally, we have deep capabilities in R&D, digitalization, and business operations. Our global strategy, Powering Progress, is designed to generate value for our shareholders, customers, and the wider society, and focuses on creating more value with less emissions. The strategy supports our purpose of providing more and cleaner energy solutions, with the aim of profitably transforming Shell into a net-zero emissions energy business by 2050. As India moves towards its target of net-zero emissions by 2070, Shell India aims to play a leading role in securing vital energy for today, while investing in, and helping to build, the energy system of the future through strategic investments in the country. Our Lubricants business serves over 50,000 consumers through a strong network of over 200 distributors, and operates an end-to-end value chain that spans conceptualization, development, and production at a world-class blending plant at Taloja. Through our 350-plus retail stations, we offer an integrated mobility experience including fuels, cafes, and convenience stores, with a prominent network of EV recharging facilities. Shell owns and operates an LNG re-gasification terminal at Hazira, Surat, with a capacity of 5 MTPA and an LNG truck-loading unit that plays a crucial role in helping meet India’s growing demand for gas across sectors. In 2022, Shell acquired Spring Energy in a $1.55 billion deal to build an integrated energy transition business in the country. Spring is a leading renewable energy company in India which develops and manages solar, wind, and hybrid power generation facilities and infrastructure. Our three capability centers across Bangalore and Chennai serve as a technology and innovation powerhouse for Shell globally, working as a delivery engine for core technical, digital, and finance processes: pioneering digital innovation and cutting-edge technologies across the energy sector. We also have strong academic partnerships and collaborations with leading universities and technology institutes to accelerate decarbonization efforts within the energy sector. We are committed to positively contributing to the communities in which we operate through programs on STEM Education, Skilling, and Livelihood across India. We nurture and invest in startups developing initiatives focused on accelerating energy innovation through programs such as Shell E4 and Shell Eco-marathon. We also have strategic investments in new energy companies such as Husk Power, d.light, Orb Energy, and Cleantech Solar. DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.