Sheela Group
B2B_Pre-Sales Intern at Sheela Group in Noida
Job Description
Key Responsibilities & JDs:
Lead Handling and Assignment:
l Receive and manage inquiries from various sources such as calls, emails, and other communication channels.
l Conduct preliminary discussions with enquirers to understand their requirements.
l Generate leads, update them in the LMS (Lead Management System), and assign them to the respective Sales Managers (SMs) for the B2B and B2I teams.
Cold Calling and Lead Generation:
l Perform cold calls using B2B Portals Like India mart, Just Dial, Trade India, Exporters india, Facebook ads leads, industry databases, exhibition attendee lists, directories and other data sources.
l Identify potential customers and industries aligned with company products.
Inquiry Management and Allocation:
l Handle incoming inquiries efficiently and allocate them to the respective Sales Manager based on territory.
l Notify the Product Manager, RMs, VP Sales and Team Manager Pre Sales while assigning every leads from LMS.
Record Keeping and Follow-Up:
l Maintain detailed records of all inquiries and lead progress in an organized manner, primarily using Excel sheets and the LMS.
l Follow up with Sales Managers and Product Managers to ensure timely action and progress on assigned leads.
l Follow ups on WIP leads and making sure the conversions shlud take place on the leads to contribute the sales target of the B2B Dept./B2I depts.
Reporting:
l Prepare comprehensive reports and track the leads progress time to time on lead status .
Feedback Collection and Process Improvement:
l Seeking feedback from Sales Managers on each leads progress and lead action taken and asking feedback from customers.
l Collaborate to improve the lead assignment and tracking process based on feedback and data analysis.
l Generating and submitting leads at LMS and assigning to concerned SMs for B2B and B2I team
l Cold calling from database of industries, exhibitions, Import Export Port data sources, directories, etc.
l Handling inquiries and allocating to respective Sales Manager of territory with intimation to Product Manager and info to VP Sales.
l Keeping track of number of visits, answering queries
l Follow up activity – Keeping record of inquiries in excel sheet.