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Night Auditor | Daytona Speedway Courtyard at Shaner Hotels · Daytona…
Entry LevelOn-siteFull-timeDaytona Beach, FL
Skills
computer
Job Description
- Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
- Handle guest complaints ensuring guest satisfaction.
- Process all check-ins and check-outs according to established hotel requirements.
- Adhere to payment, cash handling and credit policies/procedures.
- Generate, print, and distribute daily reports to designated departments/personnel.
- Other duties as assigned.
Responsibilities
The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.
Qualifications
- High school graduate or equivalent.
- Minimum one year customer service experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Computer experience preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
About Company
Shaner Hotels has an amazing opportunity for your hospitality career at the Courtyard Daytona Beach Speedway/Airport! This family hotel near the Daytona Beach International Airport and the close proximity to the world-famous Daytona International Speedway is an amazing place to jumpstart your career. The Courtyard features modern amenities such as flatscreen TVs, complimentary WiFi and soundproof windows (for those weekend races at the track!). We also feature a 24-hour fitness center and heated outdoor pool. Our Bistro offers an amazing menu as well as handcrafted cocktails, wine and beer.
If you are looking for an exciting place to start your hospitality career, come join us at the Courtyard Daytona Beach and Shaner Hotels!
Company
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!