System Application Engineer at Seyond in Sunnyvale, CA

Summary: Seyond is a leading global provider of image-grade LiDAR technology, and they are seeking a Field Application Engineer to join their System & Application Engineering team. In this role, you will support the deployment and integration of LiDAR-based sensing products, serving as a technical bridge between customers, business development, and engineering. Responsibilities: - Analyze customer’s needs and train customers on LiDAR operation and system analysis - Develop and deliver training, technical documentation, and best practice guides for customers and partners - Prepare and validate the product and the solution, including both hardware and software components, to ensure trouble-free on-site installation - Assist deployment, configuration, validation, and troubleshooting to ensure product performance meets customer requirements - Collaborate with hardware, software, and product teams to solve technical problems - Document all findings clearly and communicate effectively across engineering and management teams - Ensure field learnings are captured and shared to continuously improve product reliability and deployment efficiency - Translate customer feedback into actionable product insights and improvement opportunities Required Qualifications: - Bachelor's degree in Electrical Engineering, Optical Engineering, Mechanical Engineering, Computer Engineering, or other related engineering discipline - Knowledge of embedded Linux and sensor integration - Strong learning ability and problem-solving skills - Great communication and presentation skills - Must be comfortable working on-site with customers and in hands-on field environments - Willingness to travel domestically (up to 30%) for customer site visits, installations, and field support Required Skills: LiDAR technology, Embedded Linux, Sensor integration, Hardware validation, Software validation, Product deployment, System analysis Benefits: A variety of health insurance plans, 401(k) retirement plan, Paid time off, Paid parental leave, Wellness reimbursement, Financial contributions to your ongoing development (conference participation, training etc.)