Administrative Specialist - Behavioral… at Seven Hills… · Southbrid…

Summary: Seven Hills Foundation is a licensed mental health clinic dedicated to providing compassionate and organized care. They are seeking a detail-oriented Administrative Specialist to serve as the first point of contact for clients, ensuring a welcoming and efficient environment while managing various administrative tasks. Responsibilities: - Client & Visitor Reception: Serve as the first point of contact for clients and visitors, greeting them warmly and assisting with check-in and check-out procedures. Ensure a positive and professional experience for everyone who walks through the door - Phone & Communication Management: Answer phones, respond to inquiries, and direct calls or messages to the appropriate staff in a timely, professional manner - Appointment Scheduling: Manage clinician calendars, schedule appointments, and coordinate effectively using our Electronic Health Record (EHR) system - Insurance & Payments: Verify insurance coverage, collect copayments, and assist clients with necessary intake or consent forms, ensuring seamless billing and documentation processes - Confidentiality & Compliance: Maintain strict adherence to HIPAA regulations and ensure confidentiality in all interactions - Administrative Support: Assist with various administrative tasks such as copying, faxing, scanning, filing, and providing support for clinicians and administrative staff as needed - Front Office Management: Maintain a clean, organized, and trauma-informed reception area to ensure a safe and welcoming environment for clients and staff - Data Entry & Reporting: Assist with data entry, report generation, and documentation to support program compliance and funding requirements - Support During Audits & Inspections: Provide administrative assistance during audits, inspections, or licensing reviews to ensure smooth operations - Other Duties as Assigned: Perform other administrative tasks as required to support overall clinic operations and provide a high level of service Required Qualifications: - High School Diploma, GED, or HiSET required - 1–3 years of related experience, preferably in a healthcare or mental health setting - Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and ability to navigate the internet and EHR systems - Excellent interpersonal skills, with a friendly, approachable demeanor for interacting with clients, visitors, and staff - Strong attention to detail and ability to manage multiple tasks efficiently while maintaining a calm and organized workspace - Ability to handle sensitive information with discretion, and uphold confidentiality in all interactions according to HIPAA regulations - Ability to carry out primary job functions while sitting and standing for extended periods - Must be able to perform tasks in a noisy environment, and lift items (up to 50 lbs) when needed - Valid driver's license and reliable personal transportation, as the role may require occasional travel Required Skills: Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Electronic Health Record (EHR) systems, HIPAA regulations, Confidentiality & Ethics Benefits: **Health Insurance:** Offered through **Blue Cross Blue Shield**, with generous company contribution., **Enhanced Retirement Plan:** **25% - 33% Employer match** based on tenure., **Student Loan Assistance:** Consolidation, counseling, & limited employer contribution!, **Discounted Tuition with College & University Partnerships!**, **Tuition****Assistance:** Reimbursed or prepaid college coursework!, **Home Mortgage Initiative:** Favorable down payment (**3-5%)**, reduced closing costs co-paid by Seven Hills!, **Generous Accrued****Paid****Vacation:** **3 weeks** in your first year!, **Vacation****Cash-Out****Option**, **3****Paid****Personal Days**, **11****Paid****Holidays**, **Accrued****Paid****Sick Time**, **Accrued****Paid****Sick Time**, **Enhanced Retirement Plan:** **25% - 33% Employer match** (Minimum of 20 worked hours per week), **Student Loan Assistance:** Consolidation and free debt counseling!, **Personal PTO** - (Minimum 20 hour regular part-time schedule - does not apply to per diem)