Specialist, GTM AI Automation at ServiceTitan in Remote

Summary: ServiceTitan is seeking a GTM Operations Specialist focused on AI Automation to enhance the deployment of Go-To-Market content. This role involves optimizing AI workflows, managing asset production, and ensuring cross-functional alignment for major product launches. Responsibilities: - Build and optimize AI automations to accomplish the creation, management, and distribution of GTM artifacts (secondary assets, documentation, etc.) - Identify critical decision points in the GTM process and implement AI-powered solutions to streamline workflows, maximizing team efficiency and scale - Partner with Product Managers and GMs to translate their product and market narratives into compelling, customer-facing content - Transform source material provided by Product Management (value props, product narratives) into market-facing secondary assets, including one-pagers, solution briefs, case studies, product summaries, display ads, and webinar slides - Own the distribution of assets and maintain a clear repository of GTM materials and messaging resources for easy access across all relevant teams - Support the creation of specialized content for customer town halls, trade shows, and internal product showcases - Own and project manage GTM readiness for all major product and feature launches, defining timelines, dependencies, stakeholders, and deliverables - Ensure the alignment of timelines, updates, and results between Product, Marketing, Enablement, Sales, and Post-Sales teams throughout each GTM cycle - Support data collection for GTM performance metrics and post-launch effectiveness reviews - Communicate results and information effectively to cross functional teams - Support the creation of content for special events such as customer town halls, in-person customer meetings, trade shows, and internal product showcases - Collaborate with Demand Generation and Events teams to ensure consistent storytelling across all campaigns and live engagements - Manage the prep, coordination, and execution of major GTM events like Pantheon, ensuring content readiness and cross-functional alignment Required Qualifications: - Demonstrated experience or deep familiarity with AI tools and automation platforms (e.g., generative AI, workflow automation) and a commitment to utilizing an AI-first approach to operations - Strong project management skills, with the ability to manage complex timelines and multiple stakeholders simultaneously - Ability to transform strategic messaging into polished, executable marketing and sales assets - Exceptional cross-functional collaboration and communication skills - Written and verbal communication - Familiarity with marketing concepts - especially story telling and understanding content excellence Required Skills: AI tools proficiency, Content creation, Project management Important Skills: Marketing concepts familiarity Benefits: Flextime, recognition, and support for autonomous work, Holistic health and wellness benefits, Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, Telehealth options including memberships to One Medical, Support for Titans at all stages of life, Parental leave and support, Up to $20k in fertility services (i.e. IUI and IVF), Surrogacy, and adoption reimbursement, On demand maternity support through Maven Maternity, Free breast milk shipping through Maven Milk, Pet insurance, Legal advisory services, Financial planning tools