Lead Development Representative at ServiceTitan in Chicago, IL

Summary: ServiceTitan is a company focused on professional development within the sales organization, and they are seeking a Lead Development Representative (LDR) for a 4-month contract. The role is designed to develop skills for promotion to a full-time XDR position while impacting sales team efficiency through research and enrichment tasks. Responsibilities: - Your primary focus is on inputs—enriching contacts and accounts to reduce the administrative burden on XDRs by approximately 30%. You will be held to clear, consistent expectations through structured daily KPIs - Market Research & Strategy: You will build the foundation for sales success by researching approximately 16 target companies per day, identifying key decision-makers and confirming the right contact details for outreach - Strategic Intelligence: You will uncover the "Why You, Why Now" for high-potential clients, gathering the specific business insights needed to personalize our message and stand out in the market - Direct Engagement: You will build confidence and communication skills by making ~10 targeted calls daily to verify information and gather critical details directly from prospective accounts - Creative Content Creation: You will exercise your writing skills by drafting high-impact, personalized emails and voicemail scripts designed to break into our top-tier opportunities - Focused Collaboration: You will partner directly with sales leadership to prioritize high-value lists and accounts, ensuring your time and effort are spent on the opportunities with the highest potential - Career Roadmap: You will manage your own professional development using a transparent "Promotion Scorecard," which gives you a clear checklist of exactly what is required to advance to the next level of your career Required Qualifications: - Coachability: A desire to learn from sales leadership and Team Leads during weekly coaching and development sessions - Attention to Detail: The ability to accurately validate contact details (email/phone) and ensure data integrity within our systems - Drive for Results: A commitment to hitting structured daily KPIs that are measured, tracked, and celebrated - Organizational Skills: ability to manage your time, tasks and duties in an exceptionally organized manner - Communication Skills: You will be preparing to learn general sales messaging and product features, so strong written and verbal communication foundations are essential - Sales Drive: Possess a strong long-term career ambition in sales and a consistent drive for daily, incremental performance improvement - Continuous Improvement: Demonstrated ambition to build a successful, long-term sales career, constantly seeking to outperform targets and improve by 1% each day Required Skills: Coachability, Drive for Results, Sales Drive, Continuous Improvement Benefits: Comprehensive Training, Skill Development, Performance Review, Career Acceleration