Sales Account Representative / Insurance… at ServiceMaster… · Laguna…

Summary: ServiceMaster Advanced Restoration is hiring a Sales Account Representative to manage relationships with current customers and referral sources while prospecting for additional revenue opportunities. The role involves developing new sales leads, maintaining key relationships, and ensuring customer satisfaction. Responsibilities: - Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects - Prospects and develops new sales leads in assigned verticals - Create, manage, and maintain key relationships with insurance agents, adjusters’ other key relationships - Continually builds product knowledge and refines sales techniques for specific relationship types and verticals - Prepares documents for job file reviews with current and prospective clients - Documents and reports on key referral-source relationships weekly and monthly - Participates in collections efforts with non-residential customers when necessary - Resolves issues with customers - Achieving revenue and margin goals - Ability to reach decision-makers and intensely focus on turning leads into accounts and sales - Identifying and calling on potential new customers - Creating value propositions that meet the customer's needs - Developing ongoing customer relationships - Create a relationship and promote our commercial and residential services to Insurance Adjusters, Insurance Agents, Plumbing Companies, Home Inspector’s, etc. so that they will recommend our company to their clients, and within their own networks - Analyze the market and identify viable target clients in managed property, education, government, hospitality, healthcare, and retail sectors in the Orange County market - Pursue and cultivate strong professional relationships with our referral sources and trade partners - Develop sales strategies and help develop sales presentation materials - Deliver effective sales presentations in person - Professionally conduct meetings with clients - Maintain up-to-date knowledge of all products and services and stay current with market trends Required Qualifications: - Manages relationships with current customers and referral sources - Prospects for additional revenue opportunities - Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects - Prospects and develops new sales leads in assigned verticals - Create, manage, and maintain key relationships with insurance agents, adjusters' other key relationships - Continually builds product knowledge and refines sales techniques for specific relationship types and verticals - Prepares documents for job file reviews with current and prospective clients - Documents and reports on key referral-source relationships weekly and monthly - Participates in collections efforts with non-residential customers when necessary - Resolves issues with customers - Achieving revenue and margin goals - Ability to reach decision-makers and intensely focus on turning leads into accounts and sales - Identifying and calling on potential new customers - Creating value propositions that meet the customer's needs - Developing ongoing customer relationships - Create a relationship and promote our commercial and residential services to Insurance Adjusters, Insurance Agents, Plumbing Companies, Home Inspector's, etc - Analyze the market and identify viable target clients in managed property, education, government, hospitality, healthcare, and retail sectors in the Orange County market - Pursue and cultivate strong professional relationships with our referral sources and trade partners - Develop sales strategies and help develop sales presentation materials - Deliver effective sales presentations in person - Professionally conduct meetings with clients - Maintain up-to-date knowledge of all products and services and stay current with market trends Required Skills: Sales Techniques, Market Analysis, Sales Strategies, Customer Relationship Management, Insurance Knowledge, Relationship Management, Communication, Problem Solving Benefits: Uncapped commission potential, Reimbursement of applicable business-related expenses, Health benefits, Paid vacation, holidays, sick pay, Company cell phone or allowance, Company vehicle or allowance