Toyota Service Technician at Serra Automotive in Saginaw, MI

POSITION SUMMARY

The Toyota Service Technician functions as a skilled-level technician capable of performing diagnoses and repairs across all vehicle systems, with additional specialization in particular areas of repair. This role requires technical expertise, efficiency, and a commitment to delivering quality work in accordance with dealership and factory standards.

ESSENTIAL DUTIES & RESPONSIBILITIES

Diagnostics & Repair

• Perform work as outlined on the repair order with efficiency and accuracy, in accordance with Toyota, Serra Saginaw and factory standards
• Diagnose the cause of malfunctions and perform necessary repairs
• Examine assigned vehicles to determine if additional safety or service work is required or recommended
• Communicate with the Service Advisor immediately if additional work is needed, if outlined work is not necessary, or if repairs cannot be completed within the promised time
• Road test vehicles when required or refer to the test technician
• Perform multi-point inspections on every vehicle
• Utilize XTIME Inspect on 100 percent of repair orders

Documentation & Communication

• Document all work performed and recommended on the repair order
• Communicate with the parts department to obtain needed parts
• Save and tag parts if the job is under warranty or if requested by the customer
• Report machinery defects or malfunctions to the supervisor
• Ensure that customers' vehicles are kept clean and notify Service Advisors immediately of anything that changes the appearance or condition of a vehicle

Training & Development

• Participate in manufacturer-sponsored training programs, schools, and events
• Stay current on manufacturer technical bulletins
• Supervise the work of apprentice technicians as assigned, if applicable

Safety & Compliance

• Operate all tools and equipment in a safe manner
• Maintain and account for all dealership-owned tools and manuals, returning them to the proper location and in the same condition as received
• Understand and comply with all federal, state, and local regulations, including hazardous waste disposal and OSHA Right-to-Know requirements
• Report any safety issues immediately to management
• Keep the shop area neat and clean at all times

QUALIFICATIONS

Education & Experience

• High school diploma or equivalent
• State certification required; ASE Certification preferred

Skills & Requirements

• Ability to read and comprehend written instructions and technical documentation
• Complete set of personal hand and power tools required for the work performed
• Ability to use a hoist and diagnostic equipment
• Valid driver's license with a good driving record

WORKING CONDITIONS

This is a physically demanding position. Most work is performed standing or walking. The technician will be required to wear a uniform daily and will use a computer regularly. As this role is located in an automobile dealership, the individual may be exposed to elements associated with vehicle repair, painting, and maintenance.

DISCLAIMER

This job description is not intended to be an exhaustive list of all responsibilities, skills, duties, or working conditions associated with the position. While it is meant to accurately reflect the current requirements of the role, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed as circumstances change, including but not limited to emergencies, staffing changes, workload demands, or technological developments.