HR Operations Specialist at Sephora · Dusseldorf

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 56,000 employees in 35 countries, we connect customers and beauty brands within the world’s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.

The HR Operations Specialist assist the HRD and HR Team in terms of C&B, HR Admin, Controlling, Reporting & Analytics. The position is covering full DENS HUB; Denmark, Germany, Sweden & Switzerland.

You will excel and enjoy this position if you are ready to actively handle the following missions:

Compensation & Benefits:

Assist the HRD in designing and overseeing the implementation of compensation and benefits programs (incl. monitoring retail salary structures and Annual Salary Review, Review of benefits administration and processes and help ensure that policies, procedures, and programs are in alignment with the organization’s overall strategic objectives and HR vision.

• Support on the annual individual compensation review process, including salary reviews & variable schemes
• Monitor local market evolution and market competitiveness for retail
• Support the HR Team on managing payroll compensation changes and ensuring accuracy throughout the year, in collaboration with the external payroll provider(s)
• Assist in budgets for compensation and benefits programs
• Stay informed about changes in legislation and adjust benefits policies accordingly.
• Fleet Management

HR Admin, Controlling & Analytics:

Overseeing HR controlling and analytics, monitoring key HR metrics, and provide insights to support strategic decision-making.

• Monitor all HR-relevant KPI’s including headcount & costs
• Assist with HQ & retail payroll budget
• KPIs follow-up, Annual & monthly reports (LVMH) & any ad-hoc reports
• Conduct cost analysis to evaluate the financial impact of proposed changes and ensure cost-effectiveness.
• Develop detailed analytics that support program effectiveness
• Execute precise data management processes ensuring highest quality standards
• Support the HR team with HR administration, ex. processing contracts and other documents
• Become our HRIS super-user

HR Service Provider Management:

• Ensure service level agreement between Sephora & service providers is set and regularly reviewed including all HR services standard and secure compliance with our indirect purchasing policy.

HR Processes& Governance:

Review and improve current HR processes to increase reliability and data integrity in close collaboration with the HR team and maintain ethical standards

• Transparency and Fairness: Ensuring that compensation and benefits processes are transparent and perceived as fair by employees, fostering trust and engagement.
• Ethical Decision-Making: Guiding ethical decision-making in all aspects of compensation and benefits, particularly when dealing with individual cases or exceptions to policy.

Health & Safety:

• Active part of DENS Health & Safety organization

Do not hesitate to apply if you have… or if you are …

• Extensive experience in Compensation & Benefits and/or HR operations within a large matrix organization, ideally in the retail, hospitality, or service industry
• Deep expertise in compensation practices, market trends, and regulatory requirements
• Excellent communication and presentation skills, with the ability to simplify and convey complex information
• The ability to build relationships across the business, at all levels
• Expertise in HR processes and data management with exceptional attention to detailHands-on experience with HRIS
• Analytic thinking and KPI driven
• Hands on, Proactivity, Empathy and
• Good Knowledge with MS Office, especially Excel & PowerPoint
• Willingness to travel
• Fluent in German & English is a must
• French and/or any of the Scandinavian language is a plus

Here, you will find:

• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead.
• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference.

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Join us and belong to something beautiful.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.