Customer Growth Program Intern at SentinelOne in Remote

Summary: SentinelOne is a company focused on cybersecurity and AI, aiming to protect global enterprises and critical infrastructure. They are seeking a Customer Growth Program Intern to support customer satisfaction and retention while helping to drive growth through various initiatives and collaboration with different teams. Responsibilities: - Ensure that SentinelOne is portrayed in a positive, authentic way as an ethical provider of reliable, effective and scalable security solutions - Collaborate with members of the Community and Growth team to ensure the overall success of our customers; and assist other members of the Customer Success organization - Help develop, implement, and assist with the deployment of growth campaigns - Help with analyzing customer data such as: usage data, adoption trends, and health score to help identify patterns and potential risks - Collaborate closely with Sales and Marketing teams on upsell initiatives and understanding growth opportunities - Identify growth opportunities tied to upsell, cross-sell, and expansion - Work with CSMs to identify renewal risk in the Digital touch segments - Ensure that contributed projects meet reasonable expectations in regard to documentation quality, and overall usability and utility Required Qualifications: - Must be currently enrolled in a full-time, degree-seeking program with an expected graduation date between Dec 2026 and June 2027 - Impeccable written and verbal communication skills - Detail-oriented and analytical - Strong team player but still a self-starter - Thrives in a multitasking environment and can adjust priorities on-the-fly - Enthusiastic, driven and confident: the ability to clearly and persuasively articulate the company's mission, product and business opportunity Required Skills: Analytical Thinking, Multitasking, Confidence Benefits: 1:1 mentorship, The opportunity to expand your knowledge and work on challenging projects, Training and Development opportunities, Connections to other recent grads, and employees across the company, Leadership speaker series where you can learn about other areas of the business and ask questions to the senior leadership team and industry experts, Fun events!