Physical Therapy Receptionist at Semmes Murphey Clinic in Memphis, TN

Description

The Physical Therapy Receptionist is responsible for greeting and processing patients for admission into the Physical Therapy center. This is a full-time, onsite position. We are open Monday to Friday and closed on weekends and major holidays. 

ESSENTIAL DUTIES & RESPONSIBILITIES

• Schedule patient appointments
• Verify and pre-certify insurance benefits; build insurance cases
• Coordinate meetings and schedules
• Clean rooms and help with patient care
• Make callbacks to patients
• Keep up with daily supplies (braces, etc.)
• Accept co-pays from patients and issue receipt
• Obtain ABN forms, when needed

Requirements

MINIMUM REQUIREMENTS

• High School Diploma or equivalent
• One (1) year of related experience and/or training

PREFERRED

• Experience in a medical office setting

KNOWLEDGE, SKILLS & ABILITIES

• General knowledge of the healthcare industry and Physical Therapy
• Proficient in Microsoft Office (Word, Excel, Outlook), internet software and electronic medical records (EMR)
• Effective communication, both oral and written
• Ability to comprehend and interpret verbal orders and direction
• Communicates effectively and professionally with patients, visitors, physicians, and coworkers
• Establishes effective working relationships among team members
• Ability to provide excellent customer service during difficult or emotional situations
• Ability to manage workflow and prioritize demands
• High level of confidentiality and discretion

Equal Opportunity Employer/Veterans/Disabled  

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