Branch Mgr 2 at Self-Help Credit Union in Chicago, IL

Job Description:

WHO We Are:

Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers to building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we’ve constantly sought new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies.

We are looking for a Branch Manager II to join our Archer Heights, IL team!

Position Summary:

The Branch Manager II will build sustainable relationships within the community, and an ideal candidate will have an active book of contacts. They are responsible for leading branch outreach and business development efforts and assisting/coaching other branch staff to contribute effectively. Additionally, they should have a full understanding of all branch operations, thus being able to effectively coach staff and fill in when necessary.

What You'll Do:

• Leading branch outreach and business development efforts and assisting/coaching other branch staff to contribute effectively

• Achieving branch goals, including member, deposit, and lending growth and other goals as agreed

• Effectively hiring and managing branch staff, with a focus on staff training and development

• Fully understanding all branch operations, effectively coaching staff, and filling in when necessary

• Ensuring adherence to operating policies and procedures and that branch operations deliver excellent operational metrics and member service

• Build and manage a local Branch Advisory Board

• Perform other duties as may be deemed necessary.

What You'll Need:

• Bachelor’s degree or seven years of Management experience OR equivalent combination of education/experience

• Experience involving customer service, selling, business development, and/or operations; banking or credit union experience strongly preferred but not required

• Prior credit/lending experience strongly preferred

• Strong communication skills, verbal and written – including good listening skills

• Strong computer skills and aptitude; banking, credit union, or EFT transactions knowledge; and Microsoft Office (Word, Excel, and PowerPoint) suite preferred

• Strong commitment to our mission – creating economic opportunity for traditionally underserved communities.

• Preference for working in organizations that place priority on teamwork and collaboration

• Ability and willingness to work beyond normal work hours, as needed.

Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Disclaimer:

Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.