Dental Front Office Coordinator at Select Dental… · Pottstown

DENTAL FRONT OFFICE COORDINATOR Full Time · Location: Pottstown, PA, US Pottstown Family & Cosmetic Dentistry proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey! Full Time Schedule: Monday - Thursday 8:00am - 5:30pm and Friday 8:00am - 2:30pm  Overview  We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.  Duties/Responsibilities  • Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly. • Schedule and confirm patient appointments to maximize the provider schedules. • Present treatment plans and financial responsibilities effectively to patients. • Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances. • Maintain a positive and professional image, both individually and within the workspace. • Consistently meet the expectations and responsibilities of the Practice Leader and practice needs. • Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization. • Other assigned duties and responsibilities per management. Required Skills/Abilities  • Medical or Dental office experience required • Eaglesoft experience strongly preferred. • Excellent oral and written communication skills. • Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures. • Facility with Microsoft Office and dental practice management software. • Positively contribute to a respectful and collaborative working environment with coworkers. • Facilitate patient comfort, care, and satisfaction consistently. • Willingness to advance skills through continuing education opportunities. • Present to work during scheduled shifts. Education and Experience  • High School Degree. • Prior front desk experience in a medical or dental office. • People management or staff/ project coordination experience. Physical Requirements  • Prolonged periods sitting at a desk and working on a computer.  • Prolonged periods of periods of standing and bending. • Must be able to lift <15 pounds at times.  Benefits for Full-Time Employees* • PTO, paid holidays, office closure days • Medical • Vision • Dental allowance • Uniform allowance, as needed • 401(k) Eligibility • And many more! *Benefits are subject to change and eligibility* The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice. Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.