Lead Sales Supervisor - Citrus Heights, CA at See's Candies · Citrus…

Summary: See's Candies is a leader in the confectionery industry with a reputation for quality. As a Retail Sales Lead Supervisor, you will lead the sales team, drive sales initiatives, and ensure excellent customer service while overseeing daily store operations. Responsibilities: - Assist the Shop Manager in providing effective leadership to the retail team, fostering a sales driven and customer-focused environment - Motivate and guide team members to achieve individual and collective sales goals - Oversee the day-to-day operations of the retail location in accordance with company guidelines - Ensure compliance with visual merchandising standards and product presentation - Assist in resolving customer and employee concerns in a professional and timely manner - Aid in training and developing team members on company programs, policies, and procedures - Create a positive and welcoming atmosphere for customers through effective engagement - Assist in managing procedures related to cash handling, protection of company assets, and banking - Ensure compliance with company policies, procedures, ethical standards, and safety protocols - Assist with inventory management. Ensure inventory accuracy, maintain proper inventory levels, communicate inventory needs, and trends to management - Submit required paperwork in a timely manner, including payroll approvals and other administrative tasks - Other duties as assigned Required Qualifications: - Minimum 1 year of retail supervisory experience - Proven success in developing, motivating, training and coaching employees - Proven ability to grow the business by seeking sales opportunities and developing a sales driven team - Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner - Physical ability to carry out the essential functions of the job, including packing candy, stocking shelves, ringing sales, standing, or walking the entire shift and lifting up to 25 pounds frequently - Flexibility in working hours, including weekends and holidays Required Skills: Retail Sales, Cash Handling, Inventory Management, Training and Coaching