OEM Factory Technical Representative -… at Seakeeper · New Bern

WHAT YOU’LL DO

As our OEM Factory Technical Representative, you’ll be the boots‑on‑deck expert for Seakeeper Ride—supporting OEM partners across the Mid-Atlantic region. You’ll tackle installs, commissioning, training, and troubleshooting head‑on, helping bring vessel control to life while keeping our partners confident and our product dialed in. You’ll make an immediate impact to our customer experience by:

 

• Owning OEM integrations and installations from planning through execution
• Providing OEM partners with technical training, supporting successful future installations
• Acting as the go-to technical contact for regional customers providing fast and effective troubleshooting support by phone and email
• Performing full installations and acting as the lead for hands‑on mechanical and electrical aspects for demonstration and training
• Running sea trials and commissioning while documenting system performance
• Relaying field insights and customer feedback to engineering to drive continuous improvement
• Maintaining a company vehicle, including preventative maintenance, mileage reporting, and overall presentation of the vehicle with pride and accountability
• Representing Seakeeper Ride with uncompromising standards for safety, quality, and professionalism

  

WHAT YOU NEED TO SUCCEED

Do you have a positive attitude, an eagerness to learn, and the ability to hustle in a fast-paced environment? Then Seakeeper is the place for you! Here are a few other specifics you’ll need to have to succeed.

 

MUST-HAVES

• High School Diploma or equivalent
• A minimum of 2 years of experience as a marine technician
• Reside in North Carolina, with a willingness to travel the majority of the time
• Proficient in using Microsoft Office products including Outlook, PowerPoint, and Word
• A constant positive, professional, and customer-centric attitude

• Self-motivated, professional, responsive, resourceful and flexible

• Strong verbal and written communication skills
• Possess and maintain a valid driver’s license
• Ability to obtain a passport, lift 70+ pounds, drive extended distances (periodically up to 8-12 hours, commonly 2-4 hours), and work on extended business trips including some nights and weekends
• Ability to work in confined areas (such as engine rooms, equipment spaces, bilges on board various types of marine vessels) including climbing up/down ladders, stooping, bending, lying down, and working in challenging conditions
• Be fluent in the English language (verbal & written)

 

NICE-TO-HAVES

• Experience working with OEMs in a factory support role
• Bilingual in English and Spanish
• Degree from a college or technical school
• NMEA and ABYC certifications
• Previous experience with creating documentation, technical writing, promoting process improvement, managing processes, and problem-solving
• Captain’s License

 

MORE DETAILS YOU’LL WANT TO KNOW

• On-the-job training will be provided (we will help you become the Seakeeper expert!)
• This is a remote position, primarily covering the Mid-Atlantic region
• You’ll be on the road a lot, averaging 70% of the time, including some nights and weekends
• Although this position is focused on supporting our customers in the Mid-Atlantic, you could be expected to travel to other regions, possibly even internationally, to support Seakeeper Ride customers
• This role reports to the FTR Manager, based remotely in New Jersey

 

WHY YOU’LL LOVE IT HERE

It’s true that we make extraordinary products, but our favorite part about Seakeeper is our people! We love the culture we have built and are aggressively protective of our team atmosphere. This is why we value your cultural fit as equally as we value your technical contributions. With a palpable passion for what we do, we work hard, move fast and are constantly pushing (or should we say crushing) boundaries. That means there is no room for jerks!

 

We operate with the nimbleness and growth mindset of a scrappy startup. Throughout the organization, we take ownership and accountability for our ultimate team success by openly and actively seeking out constructive feedback on how we can improve. We believe great ideas can strike at any moment, and when you have one, you’re empowered to speak up!

 

Fast-paced and hands-on don’t even begin to describe what you’ll experience here. That means you have the freedom to make a difference and contribute to the larger goal, regardless of your position. The only constant at Seakeeper is change, and we thrive on it!

WHO WE ARE

71% of our Earth is covered by water and we want everyone to make the most of it. That’s why we are on a mission to create products that transform the boating experience with an organization that employees want to work for, customers want to buy from, and vendors want to partner with.

 

Founded in 2008, we have grown from a start-up operation to the worldwide leader in marine motion control. The journey began with our gyro stabilization technology, which eliminates up to 90% of boat roll and creates a land-like experience on the water. This technology went from an unknown commodity to a must-have boating requirement in the first decade. In 2022, we added another jaw-dropping technology to our portfolio with the launch of Seakeeper Ride, a first-of-its-kind Vessel Attitude Control System which eliminates underway pitch and roll, making time on the water safer and more comfortable for everyone onboard. In summary, we are in the business of creating gravity-defying products that completely change the way people spend their time on the water…and we are just getting started!

  

We have long runways with both of our technologies with new addressable markets on the horizon and drive to push the boundaries of what our technologies can do. With dedicated focus to each segment, in addition to shared leadership of each vertical, we can balance the different demands of each segment while providing a consist overall vision and direction of the company.

 

Ready for a new challenge in a fast-paced environment? Want to help us disrupt an industry? Come on and apply, we are ready for you!

 

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Seakeeper is personally committed to building an inclusive and diverse workforce. We are an Equal Employment Opportunity Employer/Affirmative Action Employer and do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, marital status, veteran status, genetic information, or any other protected characteristic under applicable law. All employment is decided on the basis of job requirements, individual qualifications, and business need.