Toys & Games Manager at Scheels in Mankato, MN

Summary: Scheels is a leader in the sporting goods industry, dedicated to providing an exceptional customer experience. The Toys & Games Manager will be responsible for meeting sales goals, training associates, managing inventory, and ensuring a positive shopping environment for customers. Responsibilities: - Meet or exceed personal sales goals while giving Scheels customers a great experience - Be knowledgeable to answer questions concerning location, price and use of merchandise - Follow instructions for specific requests from customers, while maintaining safety requirements - Analyze reports and make decisions about purchasing of inventory, arrangement of merchandise, and sales trends to meet or exceed Scheels standards - Stock shelves, tables, and counters with merchandise while merchandising to Scheels standards. Set up advertising, signs, and merchandise to promote sales - Communicate professionally with vendors and/or outside sales representatives - Train associates on the proper use and basic knowledge of merchandise - Prepare for and facilitate required product knowledge and sales meetings as directed - Attend weekly required sales and product knowledge training meetings - Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels’ policies and procedures - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence - Ability to perform basic math; perform operations using units of currency, measurements and understanding percentages - Ability to effectively present information in one-on-one or small groups to customers, clients and other employees - Ability to work assigned schedule; may include varied hours, evenings, weekends and holidays - Promote the Scheels Visa Rewards card and be able to clearly explain all benefits Required Qualifications: - Customer Service: Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine 'Thank you' - Culture: Approach daily tasks, projects and follow-up communication with energy and sense of urgency - Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact. –OR – Ability to engage others while demonstrating knowledge and capacity - Show respect and appreciation for others and Scheels - Arrive to work and meetings 10 minutes early - Team Mentality: Genuine interest and action in helping others before yourself, regardless of recognition or reward - Teach-ability: Consistent eagerness to listen, learn, apply knowledge and accept critical feedback - Ability to adapt to a changing work environment - Ability to apply concepts of basic math, grammar, punctuation and spelling - Dress Code: Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners - Efficiency: Demonstrate pride and ownership of their work while meeting expected deadlines - The ideal candidate will have a high school diploma, or general education degree (GED), 1-3 months related experience or training; or equivalent combination of education and experience - Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation - Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects - Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury Required Skills: Product Knowledge, Sales, Teach-ability, Team Mentality Benefits: Average combined hourly + commission, Mentorship and professional development training are a focus throughout your entire career, To see a full list of benefit offerings from Scheels visit scheels.com/careers