Sales Associate at Scheels in Springfield, IL

Scheels Company Goals:

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.

What We Commit To – Our Employee Ownership Values

As an employee-owner, you’re expected to actively contribute to a culture that thrives on:

• Delivering a Personalized WOW Customer Experience

    - Every customer interaction is an opportunity to exceed expectations
    - We focus on making every visit memorable, personalized, and impactful
  

• Having a Team-First, Winning Mentality

    - We succeed together by supporting one another and celebrating team wins.
    - Collaboration and unity drive our performance and customer experience.
  

• Learning and Adapting to Constant Change

    - We embrace growth, innovation, and feedback
    - Change is not a barrier–it’s a catalyst for improvement and excellence
  

• Taking Pride in Our Work and Thinking Like Owners

    - Every task matters, and we take full responsibility for the results.
    - Ownership means accountability, care, and drive to go above and beyond.
  

• Expecting Honesty and Integrity in All That We Do

  • Trust is the foundation of our relationships–with customers and with each other.
  • We act with transparency, fairness, and respect at all times.

Responsibilities:

• Greet all customers on the sales floor with genuine courtesy and a smile, to ensure they feel welcomed the moment they enter your shop
• Deliver exceptional customer service by seeking out and engaging with customers, going through the steps of the sale to determine their needs, recommending appropriate products, and promoting the Scheels Visa Credit Card
• Grow personal sales by consistently hitting set goals and following Scheels' professional salesmanship standards and the steps of the sale to provide an above-and-beyond customer experience
• Create a positive end-user experience based on the products the customer is purchasing
• Maintain a high standard of visual merchandising and support the team with freight processing and inventory restocking
• Ability to demonstrate product usage within their shop and retrieve product from heights of greater than 6 ft
• Attend all required Scheels product training and all store meetings
• Assist in the training of new associates in the areas of the store's expertise
• Ability to navigate a personal computer and a handheld inventory computer/scanner. Programs include: Microsoft Office, Google Email / Docs, and AS400
• Assist in all other assigned duties by the leadership team

Education & Experience:

The ideal candidate will have a high school diploma or general education degree (GED) and 1-3 months of sales experience

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Benefits:

At SCHEELS, we offer a full range of benefits, including an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverage—including medical, HSA, dental, and vision. We also offer accident and hospital indemnity insurance, an Employee Assistance Program, and time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave.

Learn more about what it means to be an owner at SCHEELS on our Careers Page.

Compensation/Schedule:

Compensation for this position is hourly plus commission and averages $18-21 hourly. Must be flexible to work assigned schedule between 5p.m. and 9p.m., Monday through Friday (daytime hours may be available), 9:00 a.m. to 9:00 p.m. Saturday and 10a.m. and 6p.m. Sunday. Schedule may include varied hours, evenings, weekends, and holidays. Average hours per week is 20 hours.

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.