Sales Enablement Manager at Scale Army in Egypt

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone. Our client is a rapidly growing pest control company operating across multiple locations in South Louisiana, serving both residential and commercial customers. Their business is heavily driven by inbound lead generation and digital marketing, supported by inside and outside sales teams responsible for closing business through phone-based and in-person sales processes. As the company continues to scale, they are focused on strengthening sales performance, improving consistency, and building a more structured, accountability-driven sales organization. LOCATION Fully remote | 9 AM - 5 PM EST ROLE OVERVIEW The Sales Enablement Manager will serve as the central leader for sales coaching, performance improvement, and process optimization across the company’s sales organization. This role is focused on improving conversion rates, strengthening sales consistency, and supporting both inside and outside sales representatives through structured coaching, quality assurance, training, and enablement initiatives. KEY RESPONSIBILITIES Sales Coaching & Performance Development - Conduct regular coaching sessions with inside and outside sales representatives - Review sales calls, customer interactions, and performance metrics to identify improvement opportunities - Provide structured feedback focused on objection handling, closing techniques, urgency creation, and customer communication - Improve close rates, appointment conversion rates, and overall sales consistency across the organization Sales QA & Call Review - Implement and manage quality assurance processes for inbound and outbound customer interactions - Review recorded calls and deliver actionable coaching feedback - Identify recurring objections, performance trends, and process inefficiencies impacting conversions - Establish performance benchmarks and accountability standards Training & Onboarding - Develop onboarding materials and ongoing training programs for sales team members - Create SOPs, scripts, sales frameworks, and enablement resources - Run roleplay sessions, mock sales calls, and workshops to improve execution and confidence - Ensure alignment on messaging, service offerings, and sales processes Process Improvement & Sales Operations - Collaborate with leadership to optimize lead handling workflows and sales operations - Improve follow-up systems, lead routing, pipeline management, and reporting processes - Identify operational bottlenecks impacting speed-to-lead and conversion performance - Support KPI tracking and sales performance reporting Team Collaboration & Leadership Support - Serve as a trusted mentor and resource for the sales team - Foster a high-performance and accountability-driven sales culture - Partner closely with leadership to align sales initiatives with business goals - Improve communication and collaboration between inside and outside sales teams QUALIFICATIONS Experience - 3+ years of experience in sales leadership, sales enablement, sales training, or sales management roles - Proven experience coaching sales teams and improving conversion performance - Experience working within inbound lead environments and high-volume sales processes - Experience in home services, pest control, HVAC, roofing, plumbing, or similar service-based industries strongly preferred Skills - Strong understanding of sales psychology, objection handling, and consultative sales processes - Ability to analyze sales metrics and identify coaching opportunities - Experience conducting call reviews and implementing QA frameworks - Strong organizational and communication skills - Experience creating SOPs, training documentation, and sales process improvements - Familiarity with CRMs, sales tracking systems, and reporting tools - Strong leadership presence with the ability to build trust and team buy-in - Operational mindset focused on systems, consistency, and measurable improvement - Comfortable working in fast-paced, growth-oriented environments WHAT SUCCESS LOOKS LIKE - Improved close rates across inside and outside sales teams - Increased consistency in sales execution and customer interactions - Stronger accountability and performance visibility throughout the sales organization - Improved onboarding and ramp-up processes for new hires - Positive feedback from leadership and team members regarding coaching and support - Clear improvements in lead handling, follow-up systems, and sales KPIs OPPORTUNITY This role offers the opportunity to step into a highly impactful leadership position within a growing home services company with strong lead flow and an established sales organization. You will play a key role in elevating team performance, implementing scalable sales processes, and driving measurable business growth while working closely with leadership in a collaborative environment. APPLICATION PROCESS: TO BE CONSIDERED FOR THIS ROLE THESE STEPS NEED TO BE FOLLOWED: - Fill in the application form - Record a video showcasing your skill sets