Disaster Recovery AmeriCorps Program - Lowernine, NOLA at SBP · New…

Summary: SBP is a social impact organization focused on disaster resilience and recovery, and they are seeking AmeriCorps members to serve with lowernine.org in New Orleans. The role involves providing disaster case management, recruiting and coordinating volunteers, and supporting clients in their recovery efforts. Responsibilities: - Identify and support prospective clients, working with them to complete an application for assistance either in person, via phone, or via video platforms such as FaceTime or Zoom - Refer clients who are in need of housing, food, or other supports to appropriate service providers - Conduct outreach activities with the goal of recruiting more volunteers - Respond to volunteer requests, questions, or general inquiries via email and phone in a timely fashion, maintaining an energetic and positive attitude - Coordinate logistics for multiple volunteer groups and serve as the point of contact for current, previous, and future volunteers and groups - Accurately document and track all volunteer records, including contributions, feedback, communication, and trip logistics, with strong attention to detail through the use of software such as Google Sheets, Salesforce, and Formstack - Deliver compelling volunteer orientations that articulate the enduring needs of our clients to as many as 150 volunteers at a time - Engage with previous volunteers and groups by regularly communicating about upcoming events and ongoing needs in the communities we serve - Participate in outreach and planning for volunteer special events that support the goals of the AmeriCorps project - Support fundraising efforts that meet the goals of the AmeriCorps project. (This will account for less than 10% of a member’s total hours.) - Meet weekly with the Volunteer Manager to discuss goals, priorities, professional development, and any other issues, and be open to regular coaching and feedback - Adhere to SBP’s Construction Manual and Safety Protocol and participate in regular safety training - Participate in September 11th Day of Remembrance and Martin Luther King Jr. Day of Service events, which may take place on a weekend or during holidays and include activities outside of the scope of typical day-to-day functions Required Qualifications: - Be at least 17 years of age or older - Have a high school diploma or its equivalent - Be a citizen, national, or lawful permanent resident alien of the United States - Strong interpersonal skills, including active listening - Ability to maintain a calm, professional demeanor in challenging situations, including client crises - Ability to clearly communicate needs and expectations to people of various backgrounds - Serve Tuesday - Saturday from 8:00 - 4:30 pm Required Skills: Professional demeanor Benefits: Free individual health insurance, A housing stipend of $175/month for AmeriCorps alumni, Relocation reimbursement of up to $500 for eligible members, Segal Education Award of $7,395 (Can be used as tuition assistance and/or for repaying qualified student loans and is awarded upon successful completion of a 10-month term of service), AmeriCorps Childcare Benefits Program, Student loan forbearance for qualified loans, Free Mental Health, Financial, and Legal support through the Member Assistance Program